Whatever the issue, and the reasons are many and varied, one concern is clear, that information being submitted to HMRC on FPS, EPS and EYU is not always being fully and accurately recognised and reconciled with the corresponding payments. Our final question asked how could HMRC guidance be further improved? And whilst 51% of the 80 respondents felt that more examples of what may have gone wrong would be helpful, there were also 44% of respondents who instead chose to provide a comment, all of which provided overwhelming support to the opinion that guidance wasn’t the issue but mis-allocation of payments by HMRC was. The need for a dedicated helpline providing consistent answers and staffed by experienced and knowledgeable professionals at HMRC was seen to be a must “ HMRC guidance can further be improved if the staff can be consistent with what advice they give out. It seems like each time you speak with an advisor you get different answers to the same problem.” A huge thank you from the Policy & Research team to everyone who took to the time out of their busy days to respond to this survey let us hope that your time commitment provides the return of improved service in the future. The CIPP attend the RTI penalties and appeals which is a sub group of the Employment & Payroll Group (EPG). It was established on a time limited basis to oversee the roll out of automated late filing and late payment penalties along with the delivery of the automated penalties and appeals service. The survey data along with all comments has been given to HMRC through this forum.
CIPP survey: recovering over payments - do you self-serve? 18 September 2015
If you have overpaid or have a credit on your PAYE scheme, HMRC guidance suggests that you can recover this credit by self-serving. The CIPP Policy Team is interested to hear from members who have recovered an overpayment in the past. HMRC defines 'self-serving' as adjusting the subsequent month or months payments to account for the credit thus avoiding the need for making lengthy contact and for HMRC to make repayments in year when future charges will become due. The CIPP Policy team is interested to hear from members who have recovered an overpayment. We would like to know whether you have recovered your overpayment by self-serving (as above) or whether you have chosen to recover the overpayment another way, and if the latter, then why? We have created a very short survey , there are only two questions and we would be grateful if you could take a moment or two to complete it to share what method you have chosen in the past and why you chose that method. The survey will close on 30 September.
Thank you for your time.
The CIPP releases its annual payslip survey findings 18 September 2015
The Chartered Institute of Payroll Professionals has today announced the findings of its seventh annual payslip survey, which looks at the number of UK employees being paid, the frequency with which they are paid, the method of how they are paid and the information included in the payslip. The CIPP’s Policy Team has been undertaking this research each year since 2008 with the aim of understanding the long term trends affecting employee payslips. Once again we would like to thank all those who responded, as we wouldn’t be able to undertake this research without the support and input from our members and the profession. The research was conducted using an electronic survey tool, links to which were circulated to CIPP members through news alerts. The survey was also published on the CIPP’s LinkedIn page to obtain views of payroll professionals who may not be members of the Institute. There were 124 respondents which is a pleasing increase on previous years, however as with all research, not all respondents answered all questions.
This research looks at the number of people being paid, the frequency with which they are paid, the method of payment, the information included on payslips and how the payslips are distributed as well as looking at the
CIPP Policy News Journal
25/04/2016, Page 30 of 453
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