Policy News Journal - 2015-16

On the day, the organiser will explain how to ask a question during the session. If you have any questions for HMRC’s subject matter expert before the session, please send them to: team.agentengagement@hmrc.gsi.gov.uk .

Did you miss ‘HMRC’s approach to handling complaints’ session?

In response to requests from agents to be able to listen to sessions when unable to join, HMRC has a recording of the Talking Points that covered HMRC's approach to handling complaints.

If you have any comments or feedback, please email team.agentengagement@hmrc.gsi.gov.uk .

Working Together Talking Points 31 March 2016

Sessions on Gender Pay Gap regulations for employers and Security Awareness for agents have been added to HMRC’s upcoming Talking Points .

As part of Working Together HMRC is trialling some interactive online sessions called Talking Points. These sessions are an opportunity for agents to hear from, and question, subject matter experts from HMRC about different topics.

Below are the details of the next Talking Points sessions:

Gender Pay Gap Regulations

Monday 11 April 2016: 11:00 - 11:45

This session provides an overview for employers. Click here to register for this meeting.

Security Awareness for agents

Thursday 21 April 2016: 13:00 - 13:45

A look at how Agent interactions can affect HMRC systems and the security issues affecting Agents today. Click here to register for this meeting.

These interactive sessions are run via the ‘ CITRIX ’ platform.

On the day, the organiser will explain how to ask a question during the session. If you have any questions for HMRC’s subject matter expert before the session, please send them to: team.agentengagement@hmrc.gsi.gov.uk .

Did you miss ‘HMRC’s approach to handling complaints’ session?

In response to requests from agents to be able to listen to sessions when unable to join, HMRC has a recording of the Talking Points that covered HMRC's approach to handling complaints.

If you have any comments or feedback, please email team.agentengagement@hmrc.gsi.gov.uk .

Working Together digital meetings 1 April 2016

Regional Working Together digital meetings have been launched which look for ways to improve HMRC’s operations for the benefit of tax agents, their clients and HMRC. The next meeting is to be hosted by the South West Region on Friday 8 April 2016.

Working Together groups hold online meetings to give tax agents and advisers the opportunity to raise and discuss issues with HMRC, and to hear messages from the department.

CIPP Policy News Journal

25/04/2016, Page 444 of 453

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