USER SUCCESS/ KPMG
Going Beyond the Hype on AI
T here’s a particular kind of pres- sure inside an SAP consulting team. The clock is always run- ning, the customer expects certainty, and the technical details rarely wait for responses like, “let me get back to you.” What stands out isn’t a grand promise that AI will change everything, but a set of grounded, workshop-level moments where time, confidence, clean-core disci- pline, and real delivery outcomes collide. In conversation with SAPinsider ahead of the SAPinsider Vegas conference, Doug Kimball, SAP Learning & Enable- ment Lead at KPMG, describes how his organization uses Joule for Consultants (J4C) to reduce manual research, speed up architecture decisions, and support clean-core outcomes without piling on technical debt. He also sketches the
consultant skill sets he expects to matter most as AI becomes embedded in day- to-day SAP delivery. Gaining Efficiency SAPinsider: KPMG is a major early adopter of J4C. Beyond high-level effi- ciency gains, how has it changed the day in the life of a KPMG consultant? Doug Kimball: At a practical level, J4C helps our consultants spend less time doing manual research and information gathering, and more time delivering high-value, real-time advice to custom- ers. The easiest place to see that shift is in a live design workshop, whether it’s virtual or in-person, because that’s where questions arrive fast and you ei- ther keep momentum or lose the room. In the past, if a customer asked a specific
By Radhika Ojha
Doug Kimball, KPMG’s SAP Learning & Enablement Lead, speaks to SAPinsider on how KPMG is turning Joule for Consultants into a delivery advantage.
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