SAP insider Magazine
ing real results as customers streamline processes, cut complexity, and acceler- ate automation and innovation. “SAP Business Suite encompasses people, processes, and technology in an effective way,” said Alfonso Cedillo Na- varro, Chief Innovation Officer, Sesajal S.A. de C.V. “We can take the tempera- ture of our business and optimize the information it generates better than before. This is very important, because if you don’t have data, you can’t make decisions. Using cloud capabilities al- lows us to connect our processes across the value chain and have information to make faster decisions.” “To ensure FC Bayern is as successful as in the past, we are working hard to understand the data gained from differ- ent fields of the business and derive ac- tionable insights,” said Michael Fichtner, Chief Innovation Officer, FC Bayern. “We are building on the strength of SAP Busi- ness Suite to fuel our future by uniting AI, data, and core business applications to deliver winning results.”
and Co-CEO, Team Liquid. “It changes the way we utilize our extensive database, proving that AI and data integration are becoming a vital part of our game prepa- ration and success in esports.” “Integrating the AI Classification Agent replaced hundreds of routing workflows with a single prompt, significantly im- proving accuracy and resolution times,” said Florian Haustein, Head of Digital Customer Experience, Bosch Power Tools. “This transformation saves thou- sands of work hours annually while en- hancing customer satisfaction, a true leap forward in intelligent service man- agement!” Finally, SAP Business AI is under- pinned by AI Foundation, SAP’s uni- fied AI operating system that empowers customers to build, extend, and scale AI securely within their unique busi- ness context. It combines deep process expertise with governance, automation, and extensibility, and includes Joule Stu- dio for creating and extending AI agents, Generative AI Hub for model orches-
tration and experimentation, and SAP Document AI to streamline data han- dling and automate end-to-end business processes. Transformation Journey: People, Insights, and Adoption SAP Business Transformation Manage- ment brings the Business Suite to life through SAP Signavio, SAP LeanIX, and SAP WalkMe, helping customers opti- mize processes, design a clean-core, AI- ready architecture, and drive seamless user adoption. Flexible success plans further support customers with the right level of guid- ance to accelerate value, reduce risk, and scale transformation. Customers can choose engagement models ranging from self-service enablement to deeply personalized, expert-led support to max- imize time to value across their portfolio of SAP solutions. In all, SAP Business Suite enables organizations to make faster decisions and run smarter operations, deliver-
51
let’s connect sapinsider.org
Made with FlippingBook - Share PDF online