Building long-term trusted partnerships with our customers
It’s amazing to see the impact our incredible team continue to make, orchestrating activity from the top of the transformation agenda across our Value Proposition of Programme Management, Change Management and PMO. Through this, we will continue to build strong relationships at a senior level and identify further ways to add value to our customers. Over the next year, our objective is to grow our levels of support across key accounts such as BAE Systems, National Grid, Unilever, AstraZeneca, Atomic Weapons Establishment, International Airlines Group and Rolls-Royce, building upon our strong reputation as a trusted delivery partner. The key to this growth will be selling team assignments within our customers’ most complex transformation programmes, where they can benefit from the full range of our Value Proposition. Our account teams, led by our Consulting Directors, will use our refreshed Value Proposition and sales collateral to help create new opportunities.
Programme Management will continue to be the core of our customer offering, whilst growth will come from a significant uplift of Change Management and PMO, each of which now have dedicated sales leaders and campaigns (see pages 10-11 for more details). As the market re-engages in 2025, we will grow our customer base by identifying, targeting and securing new, exciting organisations to support where we believe significant transformation activity is underway and budget is available. We can create opportunities by leveraging our recent experience in areas such as ERP where we know that significant transformation activity will take place as customers transform from end-of-life, legacy SAP and Oracle platforms onto the new SAP S/4HANA and Oracle Fusion Cloud solutions.
Our business thrives through keeping pace with our customers’ needs and the changing market priorities. This requires transformational activity to be shaped up and delivered, and that’s what we do best. Leading as Transformers, we make a real difference for our customers and the lives of their customers.
“Project One has really helped us to embed better project and programme management capabilities within the team, enabling us to deliver for our customers, for our colleagues and for the business. They are professional, highly skilled, outcome-focused, and they integrate really well with my team.” Harriet Hunter - Director of Customer Care British Airways
The Bakkavor Team
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