life, and reduces machine wear.
For a guy who represents an industry that strives to make things as hands-off as possible, Paul certainly is hands-on. “I handle the whole sales cycle, from initial contact, demon- stration, sale, training and technical support,” he explained. “The sales cycle in this business can vary from three months to over three years. Things rarely happen fast.” A holistic approach to CAD/CAM is also used in commu- nity college classrooms throughout Atlantic Canada where many of the hardware and software products RCCS offers are an integral part of the curriculum. “I look at it like this: technology in this sense is a powerful and positive enabler – and it’s the future. It allows us to make man- ufacturing more competitive. CAD/CAM software costs the same globally. So being able to make parts here rather than overseas is better for all of us in the Maritimes. However, there is the fear of change and even pushback at times. People worry that technology will steal local jobs and they make decisions accordingly. I want those people to know that technology will ultimately save these jobs, especially in manufacturing. Com- panies need to invest in hardware and software that helps them do more with their business model or overseas and cross-bor- der machine shops will inevitably take their place. Curiosity and initiative go hand-in- hand with successful manufacturing.”
Paul works alongside his son in Shubenacadie, Nova Scotia.
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APRIL 2017 • SPOTLIGHT ON BUSINESS MAGAZINE
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