2023 Master Plan

Appendix F

2022 Community Interest and Opinion Survey

Executive Summary

NPD Park and Facility Usage, Satisfaction

 Overall, 97% report that a household member visited a District park or facility in the prior 24 months. Among specific locations tested, the most widely used include:  Riverwalk (cited by 83% of recent visitors) and the Rubin Community Center (23%), about evenly from residents throughout Naperville  Knoch Knolls Nature Center (45%, especially those in the SE region)  Fort Hill Activity Center (37%, also from residents across all regions)  Centennial Beach (35%, from all regions)  Nike Sports Complex (27%, especially NW residents)  Frontier Sports Complex/95 th Street Center (26%, mostly from SW)  Commissioner’s Park (18%, likewise especially SW residents)  Wolf’s Crossing Community Park (17%, mostly SW residents)  Several other parks were volunteered as recent visits, but none were mentioned by more than 2% overall.  As with the District’s overall esteem ratings, satisfaction scores from recent visits to these parks and facilities have also grown even stronger over time.  The parks and facilities receive high average ratings of 8.6 or higher (on a 0-10 scale) for safety, cleanliness and upkeep, overall experience, and accessibility (about 0.5 higher ratings since 2017).  NPD staff also receive very positive ratings (8.2 average, up from 7.7 five years ago).  Relatively few (under 10%) express any dissatisfaction with NPD parks or facilities, most often seeking better maintenance (with a few specifically citing Riverwalk, Gartner Park), followed by better accessibility and parking (e.g., hours at Centennial Beach and parking near Riverwalk).

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Residents Report High Usage of NPD Parks (especially) and Facilities Over The Prior 2 Years (since COVID began in early 2020)

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Naperville Park District | 2023 MASTER PLAN

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