Appendix F
2022 Community Interest and Opinion Survey
NPD Strengths
Sample Verbatims: NPD Strengths (cont.)
Buildings/Facilities (16%) “Clean well-maintained, good facilities, kids seem to like.” “Whatever facilities we have used were well maintained.” “Facilities -- and the range of them i.e., different purposes -- are first-rate” “Good facilities, well kept and properly managed.” “Springbrook & Naperbrook golf courses, driving ranges, practice areas.” “I love the track at the Fort Hill Activity Center and the weight room. Also, we love the garden plats. We also love the Riverwalk.” “I enjoy the Fort Hill facility and all the classes.” “NPD has many 'local' facilities in basically every neighborhood.....that is great!” “(Two golf courses) Fort Hill Fitness Center, Great youth sports programs” “Turf fields and Fort Hill fitness club.” “Building the fort hill fitness center was long overdue. Appreciate having a community space for classes and fitness.” “The golf courses and the fields it has for kids' programs -- soccer and softball.” Staff/Management (11%): “I was able to visit Knoch Knoll Center and staff are very friendly. Helped me to register kids for swim lessons.” “Good leadership, a variety of programs, well managed, caters to all age groups.” “They are well managed and offer a great selection of classes/activities for the community.” “Seems to be well run.” “Knowledgeable park attendants. Well maintained.” “NPD does a very good job of hiring staff...everyone is friendly and professional. Instructors of group classes are excellent! They are part of the reason that keeps me coming back.” “Friendly helpful people. Assist to help me get what I need.” “They do communicate activities well with the booklet they mail out.” “Communication to the public.” “Communication, variety of activities.” “The customer service.”
“I think it assesses the needs of the community very well and provides affordable programming.” “So far, I enjoy the proactive approach that the NPD seems to be taking to keep citizens involved.” “Putting us, our community up there on the list. Open and covers all kinds of families, people, ages, groups.”
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Naperville Park District | 2023 MASTER PLAN
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