2023 Master Plan

Appendix F

2022 Community Interest and Opinion Survey

NPD Weaknesses

In a separate open-ended question, half (47%, consistent with 2017) could not offer any dislikes or improvements for the NPD (with 17% who said there was nothing they disliked).

Top NPD Weaknesses (open-ended)

 Those who offered feedback were evenly divided on:  Programs/Events (33%), most

PROGRAMS/EVENTS (NET) Youth programs (especially Pre-K) Not enough programs/fill too fast More programs at different times (weekends, etc.)

33%

10%

7%

wanting more/better youth programs (10%) and more program availability given that classes fill up fast. Staff/Management (19%), with most mentioning better communication regarding programs/events/news (4%) and wanting improvements to the online website (4%).

6%

5% 4%

More programs for adults More programs for seniors STAFF/MANAGEMENT (NET) Poor communications

19%

4% 4%

Dislike online website (registration) Not well managed, poorly organized PARKS/TRAILS (NET) Want more trails, connectivity Poorly maintained parks Want more amenities (pavillions, dog bags, benches) BUILDINGS/FACILITIES (NET) Want/need more sports courts (pickleball, tennis) Want more facilities

3%

17%

5% 3% 3%

Feedback on NPD Weaknesses?

n = 261

14%

4% 3% 3% 12% 6% 3%

No Feedback/NA 29%

Want Indoor pool COSTS/FEES (NET) Lower costs, general Other, anti-tax LOCATION/ACCESSIBILITY (NET) Fort Hill too far away Poor availability (space, hours, etc)

Offered Feedback 53%

Nothing I Dislike At All 18%

7%

2%

2%

25

Q4. What do you dislike most about the Naperville Park District, or what do you think it could do better? (most frequent multiple open-ended responses)

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Naperville Park District | 2023 MASTER PLAN

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