2023 Master Plan

Appendix F

2022 Community Interest and Opinion Survey

NPD Park/Facility Satisfaction

Satisfaction with NPDs parks and facilities tends to be strong across all groups, with no segment offering scores below a very positive 8.2 average.

 Older residents (ages 65+) tend to be most satisfied with their overall experience and accessibility when visiting Naperville Park District parks and facilities.  Residents in the NE tend to be less satisfied overall (below average ratings) for their experience, cleanliness/upkeep, and accessibility at District parks and facilities.

Overall Avg. Rating (0-10)

Lower Satisfaction

Higher Satisfaction

- - - -

Ages 35-44 (8.5) NE region (8.2)

- - - -

Ages 65+ (9.0) NW region (8.9)

Overall Experience

8.7

Lived in Naperville 5-9 yrs. (8.3)

Lived in Naperville 10-19 yrs. (9.1)

Cleanliness, maintenance and upkeep

NE region (8.3)

NW region (8.9)

8.7

Safety

8.9

< no significant differences >

- -

Ages 45-54 (8.3) NE region (8.3)

- -

Ages 65+ (9.0) SW region (8.9)

Accessibility

8.6

Service from NPD staff

8.2

< no significant differences >

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Naperville Park District | 2023 MASTER PLAN

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