Appendix F
2022 Community Interest and Opinion Survey
NPD Programs/Events: Satisfaction
Among those who report recently participating in an NPD program or event, satisfaction with these experiences remains very high.
Nearly half (45%) are completely satisfied, and 88% overall are at least somewhat satisfied. By comparison, only 2% express dissatisfaction and the rest (10%) gave neutral scores. The overall average rating of 8.0 is statistically identical to the 8.1 from the 2017 survey (no change over time). For the most part, these ratings are consistent across subgroups with slightly higher scores coming from those in the NW (averaging 8.3) and SE regions (8.2), and lower (but still very positive) ratings from the NE (7.0).
2022 Satisfaction with NPD Programs and Events (n=165 recent program/event participants)
Avg. 0-10 Score 2022 2017
Overall Program/Event Satisfaction
10% 20% 23%
45%
8.0
8.1
Dissatisfied (0-4) Neutral (5) Somewhat Satisfied (6-7) Very Satisfied (8) Completely Satisfied (9-10)
Q16. How would you rate your overall satisfaction with these Park District programs or events? Values under 4% are not shown.
64
174 Naperville Park District | 2023 MASTER PLAN
Made with FlippingBook - Share PDF online