Appendix G
2023-2025 Strategic Plan
2023-2025 Strategic Plan Update — Summary Report
Pre-Workshop Stakeholder Input Listening is part of leading. To that end, the District’s leaders engaged in a variety of stakeholder input activities as part of the ‘listening’ components (an element of environmental scanning) during the 2023-2025 strategic planning process. This process involved analyzing internal and external factors that shape, influence and impact the Park District’s activities and mission. In addition to the District’s work with NIU, District leadership also gathered its own stakeholder input via an externally focused Community Interest and Opinion Survey and an internally focused staff/employee engagement survey, both conducted in the spring of 2022. The results of the surveys provided input and perspectives used to create the 2023-2025 Strategic Plan. The results of the Community Interest and Opinion Survey can be found on the Park District’s website. To further gain perspectives from a cross-section of stakeholders, the NIU team conducted four focus group sessions during the environmental scanning phase of the strategic plan process. The focus groups were conducted in person in August of 2022. Each focus group had approximately 12-15 participants, and the stakeholders were arranged within four groups representing the following perspectives: • Frontline Staff • Civic Institutions/Intergovernmental Organizations The focus group sessions served as an interactive listening tool for the strategic planning process. The information gathered was analyzed and shared in summation at the workshops and added exploratory and thematic information for the Commissioners and District Leadership Team to consider. As a result of the focus group participant responses and feedback, the facilitators identified five overarching stakeholder themes presented in Figure 1 below. The themes represent important topic areas that the Park District Commissioners and senior leadership were asked to think about as they went through the workshop exercises and developed visions, undertook a SWOC analysis to assess strengths, weaknesses, opportunities and challenges, and developed short and long-term goals. Therefore, it is not unusual to see alignment between the focus group themes and priority areas identified as part of a holistic view of the process and the organization’s strategic direction. • Resident Group 1 • Resident Group 2
Figure 1. Aggregated 2022 Focus Group Identified Themes
Geographic Spread and Variety of Programs
Sustainability, Connectivity, and Passive Recreation
Enhance Inclusivity and Accessibility
Facilities, Fields, and Use of Open Space
Community Collaboration and Communication
NIU Center for Governmental Studies
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222 Naperville Park District | 2023 MASTER PLAN
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