Appendix K
Recreation Programming Plan
Program, Membership and Facility Evaluations - conducted throughout the year and seasonally for seasonal facility operations. Evaluations are conducted using the Program & Service Evaluation Procedure. Results are compiled and shared with appropriate Recreation staff responsible for the programs, memberships, or facility operations. Customer Comments – included on the program and facility evaluations and comment cards. Attendance Numbers – compiled from daily attendance at drop-in facilities, such as Centennial Beach, Paddleboats, and Sportsman’s Park Trapshooting Range. Attendance numbers are tracked annually. Participation numbers – tracked through the recreation software system. Comparison reports are generated to evaluate participant data from prior seasons. Participation numbers are tracked quarterly. Membership numbers – tracked through the recreation software system. Comparison reports are generated to evaluate membership data from prior months and years. Membership numbers are tracked annually for Centennial Beach and monthly for the Fort Hill Activity Center. Program and Service Statistics - appropriate program and service statistics are monitored and evaluated. References to statistics are used in making decisions for programs, program improvements, and assisting with meeting target measurements and strategic objectives. Implementation of the Public Participation Process – includes community meetings, open houses, review teams and focus groups. Meeting notes are collected and considered during program and project planning. Implementation of the process occurs in conjunction with capital projects or events. Community Interest & Opinion Surveys – includes the completion of a statistically valid survey of the community. Community surveys are conducted every 3 to 5 years. Local program and service trends are identified through survey results and assist in the development of agency goals and objectives. Recreation Programming Plan Guide: The Recreation Department will gather participant feedback using the means outlined above. Updates to the Recreation Programming Plan shall be completed when there are updates to the Master Plan and Strategic Plan, or when significant changes are anticipated with community demographics, industry and local trends, resource availability, or results from participant feedback. Plan revisions shall be reviewed and discussed by the District’s Parks and Recreation Committee prior to implementation. Results will be tracked through program and service evaluations and plan updates. Initiatives/Frequency: Complete Recreation Programming Plan Updates – Completed when there are updates to the Master Plan & Strategic Plan, or changes with demographics, trends, resources or participant feedback.
Complete Program & Service Evaluations – On a Quarterly Basis Track and Analyze Attendance Numbers – On an Annual Basis Track and Analyze Participation Numbers – On a Quarterly Basis Track and Analyze Membership Numbers – On a Monthly and Annual Basis Complete Public Participation Process – On-going Conduct Community Interest & Opinion Surveys – Every 3 to 5 Years
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Naperville Park District Recreation Programming Plan
Updated and Approved 2/11/21
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Naperville Park District | 2023 MASTER PLAN
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