Appendix K
Recreation Programming Plan
Riverwalk Café Experience Please take a couple of minutes to share your experiences at the Naperville Park District’s Riverwalk Café. Your feedback will help us evaluate possible future improvements. Thank you!
1. How often do you visit the Riverwalk Café? a. This was my first visit b. Daily
c. Weekly d. Monthly
2. What was the date(s) of your experience? a. (Open Ended for date) or
b. My feedback is the result of multiple visits to the Riverwalk Café.
3. Approximately how long did you wait to place your order? a. Less than 2 minutes
b. Between 2 – 5 minutes c. More than 5 minutes
4. Approximately how long did you wait to receive your order? a. Less than 5 minutes
b. Between 5 – 10 minutes c. More than 10 minutes
5. Did you order for dine-in or to-go? a. Dine-in b. To-go
6. Was your order correct? a. Yes b. No
If No, please let us know what was wrong with your order. (Provide open ended for response.)
7. Please rate your level of satisfaction with the Riverwalk Café in the following areas: (Response options include: Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied, N/A) a. Hours of Operation
b. Staff Friendliness c. Staff Attentiveness d. Facility Cleanliness e. Menu Variety f. Food Quality g. Speed of Service
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Naperville Park District Recreation Programming Plan
Updated and Approved 2/11/21
369
Naperville Park District | 2023 MASTER PLAN
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