Head of Portfolio Management
Executive Summary
Dear Candidate,
thank you for your interest in this exciting opportunity with BNP Parabas Real Estate, a leading European real estate adviser with more than 5,400 experts across 36 countries. As one of the leading international real estate providers with a network across the UK, BNP PRE offers clients a comprehensive range of services that span the entire real estate lifecycle: Property Development, Transaction, Consulting, Valuation, Property Management and Investment Management. They are seeking a Head of Portfolio Management who will lead the Portfolio Property Management team in London, across both local and National client instructions. They are looking for an exceptional professional with a broad knowledge of commercial property and demonstrable experience of managing client portfolios, to be a market figurehead and provide sector expertise in the Portfolio Management space on behalf of BNP PRE and it’s clients.
If you would like to find out more, please read on.
About
Our Values
BNP Paribas Real Estate (BNP PRE) has a significant track record within Real Estate, as Europe’s leading property manager with over 45 million sq m under management, setting new standards for Property Management in the UK through excellent customer experience, ESG integration and technical excellence. Their delivery is underpinned through global banking controls, systems integration, data quality and financial excellence. In Autumn 2017, BNP PRE acquired leading UK Property partnership Strutt & Parker; creating a new heavyweight in the UK property industry. In addition to strengthening their commercial property footprint, the acquisition ultimately introduced BNPPRE into the UK’s residential and rural sectors. Continuing to operate under the Strutt & Parker brand, the business has gone from strength to strength post acquisition. Now with a presence in over 50 locations across the UK, Strutt & Parker remains the premier brand in the property industry.
We are committed to fostering a company culture in which each employee incorporates these three core values into everything they do.
We value our long-term client relationships and the trust that they have in us built up through our high ethical standards. The opportunities we deliver should meet our client’s expectations for sustainable solutions that are right for their future needs and our planet’s future.technology adoption.
BRAVELEY AMBITIOUS Creative and proactive we do things differently. Our ambition is future driven to help our clients with new working practices and digitisation that will help them tap into new innovative opportunities and technology solutions that will put them ahead in our everevolving world. We constantly strive to anticipate new innovative solutions and technologies for our clients, such as Data & Analytics support, BIM (Building Information Modelling), and incorporating the Internet of Service into buildings. REFRESHINGLY DIFFERENT Our real estate knowledge and specialist expertise help our clients plan ahead. Using our future-driven approach, we identify and create new opportunities and deliver high-quality bespoke, financially fluent, and sustainable solutions that create value and are right for our client’s future needs. SUCCESSFUL TOGETHER We are future driven and committed to working together to identify and uncover new opportunities and provide our clients with tailored approaches and the best possible service solutions that meet their immediate local or wider future needs.
Job Description
Head of Portfolio Management role is to run our portfolio management, working across both local and National Client portfolio so as to: • To manage and provide leadership to our Portfolio Property Management team in London • Be a market figurehead and provide sector expertise in the Portfolio Management space. • Provide an effective estates service in accordance with our clients Contracts • Taking a proactive view of our client’s portfolio identifying opportunities where service can be improved or added value realised. • Ensure that the service provided are in line with our clients Contracts and also the SLA’s/KPI’s • Instructing and directing 3rd parties on the estate including solicitors and other professional advisers • Developing and maintaining a strong working relationship with individuals within our Clients business. • To manage client contracts • To assisting with the growth of our property management business and to play a role in business development. Including leading large portfolio tenders. • Ensure that the team work in line with BNPPRE processes and procedures KEY DELIVERABLES • Main point of contact in respect of the portfolio clients • Set, manage and report on the Portfolio Management business plan as part of the wider Department business plan. • Lead client reporting in relation to all Landlord and Tenant matters to each of our clients • Develop and maintain strong client relationships • Maintaining the client database in a timely and accurate fashion in accordance with agreed procedures and timescales • Proactively identify opportunities where business can be generated • Liaise and develop working relationships with other parts of BNPPRE to maximise cross selling opportunities
• Reporting to clients on a regular basis in accordance with clients requests both ad hoc and structured • Ensure delivery of service by generating effective working relationships with other members of the team both in Birmingham and Nationally • Provide best in class customer service to internal and external customer base • Maintain regular and effective communication with clients and tenants • Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR • Maintain good staff morale and staff retention
Person specification
QUALIFICATIONS • MRICS or similar
• Degree level education • Clean driving licence
EXPERIENCE/SKILLS • Working with Clients at a high level • Broad knowledge of commercial property gained either in Private Practice or the Corporate Sector • Management of Property portfolios with evidence of effective delivery • Growing the business both organically and through new leads.
Application Process
If you would like to find out more about this opportunity or apply for this role, please get in touch with BNP PRE’s retained recruitment partner, The Management Recruitment Group.
Applications should consist of a CV and succinct covering letter.
Matthew Evans M: 07854 865017 matthew.evans@mrgglobal.com Emilia Fasano M: 07851 259 868 e:emilia.fasano@mrgglobal.com
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