U Law - Director of IT Innovation and Programme Delivery

Admissions projects including UCAS and VISA improvements – increasing student recruitment to the University by removing barriers and introducing flexible new options Substantial Infrastructure programme including foundational IT investments such as cloud strategy, cybersecurity improvements and network topology change which will ensure the University’s technology landscape is fit for the future CRM exploitation – support students even more effectively through further rollout of case management technologies, livechat and chatbots Regulatory projects including HESA Data Futures and Data Strategy, ensuring that the University has the right information at the right time for the right people. Communication and engagement transformation – further development of our student mobile app, streamlining email template management and establishing targeted communication channels

Working as a key member of the IT Senior Management Team, this role will define and deliver the programme, leading the team of project managers, business analysts and business intelligence experts to work closely with stakeholders across the University to understand needs, design fit for purpose solutions and implement them effectively. Alongside this, the Director will work closely with the CIO and peers to transform the IT capability and achieve the vision defined in our IT strategy.

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