Business Plan 2026 - 2028 v1.0

Sarah

Financials

Our goal is simple: to support causes that matter to our team while bringing our people together in meaningful and inclusive ways. We’re proud to support a wide range of charities, with a strong focus on those nominated by our own team. From health and mental wellbeing to children’s causes, animal welfare, and disaster relief, we aim to reflect the diversity of passions and priorities across the business. We also look outward, supporting causes that matter to our customers, such as Blind Sport (championed by our customer at Rolls-Royce) and Cancer Research, where we took part in a customer-led event. We’re also passionate about giving back to the community whether that’s hosting work experience and T-level students at our head office, donating surplus equipment, or volunteering our time and skills. We’re always looking for new ways to get people involved. Offering a mix of activities from fitness challenges to fun online events and using the OnHand App. We’ve welcomed some brilliant new committee members this year, and we’d love to see even more people join, to help keep our ideas fresh and inclusive. We’re proud of the impact we make together. Thank you to the whole team for your ongoing support and contribution. Charity and Social Impact

Behind the scenes, we’ve strengthened our financial position. In October 2025, we refinanced with NatWest on a new five- year term, securing better commercial rates and giving us the headroom to invest in our people and our future. We continue to manage our finances with discipline and care: Invoicing is prompt and accurate Cashflow is closely monitored Costs are reviewed regularly to maximise value for money. We continue to meet our tax obligations in full and on time, contributing responsibly to UK society. Despite an increase in business taxes in 2025, our financial position remains robust and well-placed to absorb these changes. Looking ahead, we’ll continue to increase fee rates in 2026 through careful renegotiation of existing frameworks and pricing carefully for new work. We remain mindful of the competitive landscape and will ensure our pricing continues to reflect good value for our customers and helps us be successful at winning work in a competitive market. We’re heading into 2026 with a clear focus: steady, sustainable, organic growth - the kind that builds momentum year after year. While 2025 didn’t deliver the revenue uplift we had hoped for, we’re holding firm on our £25 million target. Why? Because we believe in our proposition, our people, and our potential. This sets the tone for momentum to continue into 2027 and 2028.

Simon

PHOTOS FROM THE YEAR

Lucy

2025 Forecast

2026 Plan

2027 Plan

2028 Plan

Average Consultant Day Rates

£1,554

£1,500 £1,510

£1,520

£23m £27m £29m £31m

Total Sales

Total Revenue (excluding expenses)

£22.5m £25m £26m £27.6m

EBITDA

£5m £5.1m £5.7m £6.1m

Operating Margin

22%

20.1% 22%

22%

Average Total Team Deployed

64

71

75

78

16

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