WHERE TO GO FOR CARE Know the right care for your needs
VIDEO VISIT
E-VISIT
PRIMARY CARE
URGENT CARE
EMERGENCY CARE
$$$
$
$$
Too sick or unable to drive to the doctor? Fill out an online questionnaire, receive a written diagnosis, treatment, and a prescription. Cold/flu, allergies, lice, etc.
Prefer a face-to-face conversation? Start a video visit and quickly connect with a SSM Health provider. No appointment necessary. Abnormal headaches, earaches, chronic conditions, etc.
Wish to see your provider for care? Schedule an appointment at your primary care clinic. Same-day appointments are usually available.
Primary care clinic full or closed? Visit your nearest Urgent Care facility. When your normal clinic is full or closed.
Life-threatening illness or injury?
Go to the nearest emergency room or call 911. Heart attack, stroke, head injury, severe pain.
In-person treatments and annual checkups.
SSM Health Express Virtual Care options Learn more about virtual care options at DeanCare.com/VirtualCare .
Unsure of the type of care you need?
Call the Nurse Advice Line at 1 (800) 576-8773 (TTY: 711 ) for support.
Visit D eanCare.com or call 1 (800) 279-1301 (TTY: 711 ) | 9
Made with FlippingBook - Online catalogs