Whistl P&P Brochure

Packets & Parcels

One provider. Many solutions. No hassle. Here at Whistl we take away the hassle of organising numerous carriers. Instead, we manage the entire delivery process for you. When we collect your packets and parcels we take on the responsibility, managing them through to delivery using carrier partners that match the timing and tracking requirements of each individual item. We provide you with a supportive account manager to see to your every need and one user-friendly IT interface that integrates seamlessly with your own delivery management system.

It means you can give customers more delivery choices at the checkout without having to invest in a costly IT infrastructure.

It’s efficient and economical – but most of all for you, it couldn’t be easier.

email moreinfo@whistl.co.uk | call 01628 861503 | visit www.whistl.co.uk

One Collection

One Account Manager One Invoice One Experience One Integration

One collection for total convenience

We hand over to our delivery partner

We collect

We process

Your parcel is delivered

We collect all your packets and parcels in one go for total convenience. Our fleet of 300 vehicles are out on the road across the entire UK, so wherever you are we’re never far away.

We weigh, sort and process your packages before transporting them to our delivery partners.

We hand over to our selected carrier for final mile delivery to your customer. Our focus here at Whistl is on building long-term, sustainable partnerships with leading carriers, delivering peak resilience through intelligent process design and routing.

Your parcel is delivered to your customer by our chosen carrier – we manage the relationship so that we can monitor their delivery performance for you.

Our network is made up of 7 hubs across the UK. It’s a 24-hour, 6 day-a-week operation (7 days in peak periods), overseen by a dedicated management team who ensures everything runs smoothly day in, day out.

Services

Unsorted and pre-sorted 2-3 day delivery Full UK coverage

One way to access a range of services

Untracked

Part and fully tracked services Next day, 48 and 72 hour Stated time optional Customer MI and tracking portal Customisable branded customer notifications

Tracked

Unsorted and pre-sorted Untracked or tracked Priority speeds Customer portal Flats, packets and parcels

International

Whether you’re a large multichannel retailer, eBay seller or small independent boutique, we give you choices and options to meet customer demand. From low value large letters through to fully tracked next day parcels, we offer the full breadth of services you require, whether it’s being delivered to a business or consumer. Smart IT, intelligent processes and innovative solutions smoothly integrate your operation with Whistl, giving you access to our expanding range of services.

Integration at a glance

Our tracked products are led by a single integration with an innovative customer-led platform and a distinctive consumer portal to support your customers.

File import and mapping

One friendly team to deal with

“We use Whistl because we’re confident in the quality of service that we will receive. Our customers’ products are important, so we need to know they’re in safe, reliable hands.”

“As a booking agent in the courier industry we are

“Technicolor has been working with Whistl since February 2013, using their varied service offerings to deliver our high profile DVD, Media, Game and Merchandise products. Technicolor and its clients work within a dynamic, highly demanding and highly reactive environment, yet Whistl has been able to deal effectively with our volume on a day-to-day basis. Technicolor has built a strong partnership with Whistl, in particular their account management is very strong, and we have been delighted with their performance.”

WE LOOK AFTER YOU We give you a single point of contact, a dedicated account manager and award winning customer service.

WE SUPPORT YOUR BUSINESS We offer the full support of a dedicated on-site implementation team who will ensure our web-based platform integrates seamlessly with your in-house management system.

experienced in dealing with a large number of carriers. Our experience with Whistl has been overwhelmingly positive. Their attitude is very positive, implementation was very thorough and they are extremely responsive to feedback. It is also impressive how closely they have been monitoring the first weeks of our shipments and proactively identifying areas for improvement. The range of services offered is clearly another big positive. Traditionally we have stayed away from small packets and domestic mail. The introduction of Whistl services has allowed us to offer a far more compelling proposition to our customers.”

WE KEEP YOUR CUSTOMERS UPDATED

WE’RE TRANSPARENT See how we’re performing and whether we’re meeting our delivery targets with full reporting that gives you clear visibility of our daily activities.

We help you meet customers’ expectations with part and fully tracked services, item-level tracking, branded consumer notifications and a user-friendly customer portal.

One complete solution Here at Whistl we take on the responsibility of managing delivery for you, saving you the time and hassle of doing it all yourself. That means that even at peak periods when there are surges in demand, we can respond effectively, selecting the most appropriate carrier to ensure your package arrives on time. Economical – no need to invest in costly IT or operational set up Efficient – we streamline processes to take time and cost out of your supply chain Hassle-free – no need to deal with numerous carriers Robust – access to multiple carriers increases market and peak resilience Customer-centric – more choice at the checkout increases customer satisfaction Easy to use – no need to access different tracking systems with one unified interface

HOW WHISTL DELIVERS FOR YOU

Your business

Multiple packages sent daily

Multiple couriers

Multiple customers

Choose from a range of services including next day, 3-5 day and fully tracked delivery solutions

email moreinfo@whistl.co.uk | call 01628 861503 | visit www.whistl.co.uk

Mail

Packets & Parcels

International

Doordrop Media

Whistl UK Ltd

Tel 01628 861503 Email moreinfo@whistl.co.uk

www.whistl.co.uk

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