12 Characteristics of a Leader
Customer- Focused As a support function and credible partner: Guided TO and Finance through sensitive terminations Assisting TO with Connexion and technology issues Absorbed multiple TO “problems” Guided CCP through procurement and legal challenges Solved a litany of issues related to JTAC
Successfully advocated for improvements to the JRTC customer- experience including reconfigurations of floor space Furniture and wellness Security Retail space Sustainability initiatives including reduced use of paper
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