LEADERSHIP CHARACTERISTICS
GOOD COMMUNICATOR: communicates complex information in a clear and concise manner.
ACCOUNTABLE: takes ownership; accepts responsibility and shares credit.
CUSTOMER FOCUSED: begins and ends with both the internal and external customer in mind.
CHANGE AGENT: an innovative person who challenges the status quo; adaptive and flexible; views change with a positive attitude and facilitates change with others; persuades and influences others to accept change. CRITICAL THINKER: able to understand, synthesize and evaluate information; considers the long-term impacts; examines all perspectives and alternatives, and understands the consequences of decisions. HIGH ENERGY: driven; goal oriented; willing to go above and beyond; determined; persistent and has the ability to successfully manage multiple priorities.
COURAGEOUS: bold and willing to step out of their comfort zone; accepts extraordinary challenges; willing to speak up and challenge groupthink; doesn't second- guess. INNOVATIVE: ability to generate and implement new ideas for the betterment of the authority and our customers. STRATEGIC THINKER: ability to see the big picture; visionary who anticipates in a relationship; decisive; good listener with the ability to understand context; builds trust and influence. 3
ENGAGED: an active listener who is attentive, interactive, responsive, committed, and "all in."
TEAM PLAYER: shares and supports in advancing the Authority’s priorities.
INSPIRATIONAL: energized and positive person who creates a sense of purpose while driving the vision.
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