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accountability places significant pressure on payroll teams, often making them the default problem solvers when issues arise. Burnout in Payroll Teams is Real environment, shaped by constant legislative updates, evolving compliance requirements, and often fragmented systems. This leaves payroll teams with little room for error. As a result, many payroll professionals routinely work late nights, weekends, and extra hours to manually correct errors, chase missing information, and respond to urgent queries from across the business. The stakes are high: every pay Payroll operates in a highly complex run affects real people, their ability to pay rent, cover groceries, or access leave entitlements. This sustained pressure is more than a resourcing
Accurate payroll fosters trust within the workforce, signals organisational integrity to regulators, and demonstrates strong governance to stakeholders.
issue. It signals a broader organisational challenge: when accountability rests so heavily on payroll alone, it creates an unsustainable burden that can lead to burnout and turnover. Recognising this challenge is the first step to creating a healthier, more balanced system. The Implications Reach Beyond Recruitment and organisations lose more than an employee. They lose vital institutional knowledge, an understanding of award conditions, historical pay practices, and system- specific nuances that are often undocumented but Turnover When payroll professionals leave,
critical to compliance. Replacing this expertise is time-consuming and costly. Recruitment and onboarding extend the period of heightened risk for payroll errors, which can cascade into compliance breaches, costly remediation, and regulatory scrutiny. Recent research by Yellow Canary reveals that one in five employers suspect payroll errors, with nearly 20% unsure. This widespread uncertainty increases pressure on payroll teams to deliver flawless pay runs, knowing mistakes can damage employee trust, engagement, and leadership credibility. The high stakes add to the workload and stress payroll professionals face daily.
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GLOBAL PAYROLL MAGAZINE ISSUE 14
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