The Benefits of a Collaborative Approach to Payroll Alongside providing a safe workplace, making sure employees are paid accurately and on time is a fundamental obligation of every employer. Accurate payroll fosters trust within the workforce, signals organisational integrity to regulators, and demonstrates strong governance to stakeholders. When payroll operates within a collaborative, organisation gains multiple benefits: Shared responsibility means payroll teams are no longer carrying the cross-functional framework, the
burden alone, reducing stress, turnover and burnout. Employees receive the pay they are entitled to, without delay or confusion, which increases confidence and morale. Leadership demonstrates accountability, strong governance, and operational maturity. Regulators view the organisation as compliant and responsible, reducing the risk of audits or penalties. The business mitigates financial, legal, and reputational risks linked to payroll errors. Together, these outcomes create a virtuous cycle of engagement, stability,
and resilience that supports long-term
payroll compliance and organisational success. How Organisations Can Better Support Payroll Teams 1. Start with people, and start small Supporting payroll begins by truly listening to payroll professionals. Leaders and adjacent teams should take time to understand where payroll feels most stretched and overlooked. This is not about launching big projects. It is about simple, human steps. Set up regular check-ins to discuss pain points. Recognise high-pressure periods like End of Financial Year or system upgrades. Foster open communication between payroll, HR, IT, and finance teams. These small actions build trust, reduce isolation, and make sure payroll’s expertise is valued, not taken for granted.
Giving payroll a seat at the table alongside legal and audit teams in compliance and risk discussions elevates its strategic role and reduces single points of failure.
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ISSUE 14 GLOBAL PAYROLL MAGAZINE
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