Chalhoub Brochure

BEYOND E-RETAIL

06

Our luxury e-commerce operations have penetratedmultiple countries in the Middle East, sharing our passion for luxury and unique customer service to new geographical locations. We have also transformed our core services with B2C Logistics, Legal and online regulations, online payments, multi-channels Customer Service that have helped our brand partners create an effortless operational experience.

BEYOND E-RETAIL We have been building a digital luxury landscape in the region since 2014. Our main objective is to continue strengthening our relationship with our customers by extending our world-renowned guest experience from our state of the art stores into the digital universe. We have created captivating digital touch points through unique websites, mobile applications and in store kiosks with the aim of supporting our luxury partners in their digitalisation plans and online activities. Through our multiple initiatives the Group is adopting a new digital mindset and challenged a new generation of digital champions to help take the lead.

www.chalhoubgroup.com

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