MAAG America's Vision:
We empower our people to provide the best possible experience for our customers with the highest quality equipment, excellent service, and state-of the-art solutions.
It’s our people that make the difference!
What’s Inside: Maag Americas Message from VP Our People Make The Difference New Pulverizer Disk Grinder, M.A.A.G.I.E. Town Hall Meetings New Video: Our Values Visitors Employee Appreciation New Hires Service Anniversaries Safety Message Working Together Community Recognition Employee Hobby Employee Interests
MAAGAZIN
June 2024 Newsletter
Dear MAAG Americas Team:
“We empower our people”…
It is the beginning of our vision statement; it defines our strategic focus; it is the ultimate goal for the transformation of our business!
With the roll-out of our strategy we put you – OUR PEOPLE – into the center of our actions. You are the ones driving customer experience, you are the ones building our products, and you are the ones who provide help to our customers when needed!
Our strategy will focus on 3 key areas: 1. People 2. Operations 3. Customer Experience
As we move forward with the transformation of the business, you will be the key drivers to implement the change and I am looking forward to our journey together!
Paul Merich VP / GM MAAG Americas
"Our Eagle Rock spare parts team makes the difference because they work directly with customers all day, every day. Our attitude and the way we treat our customers can make or break Maag Gala’s reputation, so it’s a job that we take very seriously. We take pride in responding and delivering the information or product quickly, and we know how important this all is to help build long lasting, loyal customer relationships. I am so proud of the way this spare parts team represents our company and the relationships they build with our customers! THEY Make A Difference, daily!" - Lorrie Breeding Spare Parts Team, Eagle Rock, pictured left to right: Luke Winand, Kaela Avis, Missy Cahoon, Penny Smith, Michaela McDaniel, Lorrie Breeding, Madison Hix, Shannin Haynes, Angel Cravello
New Pulverizer Disk Grinder in Kent "M.A.A.G.I.E." MAAG Reduction installation of (2) new 5-axisCNC grinding machines is progressing and we are now able to work fully unattended for 24 hours and are working to reach 48 hours. Operators only need to perform periodic tasks such as removing finished parts from the crate and refilling the machine with raw materials for the next production cycle. This next-generation automated cell for the disk grinding process is intended to reduce downtime and improve the customer experience by delivering products as quickly as possible. Kent employees held a naming contest for the new robotic machine. The name M.A.A.G.I.E. - Modern Approach to Automated Grinding and Intuitive Execution – submitted by Allen Mandel, was the winner from a pool of over 30 suggestions. Congrats, Allen, on coming up with a creative name!
In-Person Town Hall Meetings Held in Kent and Eagle Rock Thank you for your participation and interest during the latest Town Hall Meetings:
Our Values Are What Unite Us Introduction to Corporate Values
Over the next months, you will hear more about the framework set for us all to achieve our best work. Enjoy this introductory video as we learn more about the Operating Companies of which we are a part within the Dover family of business.
Visitors to MAAG Americas
Urs Maag, CFO for Maag Group, recently visited with us. He also received an update about our Compliance efforts. We always appreciate these visits greatly and learn a lot from each other.
Pictured left to right, Urs Maag, Jennifer Walker, Robin Sink
Visitors from MAAG Witte toured the plant at Eagle Rock to learn more about equipment produced at this location. The Witte team also visited Charlotte and Kent locations.
April Raffle Winners EGR: Shane Crawford and Ethan Persinger Kent/CLT: Sam Dungan and Bill Hall
Congrats to our winners! Tickets for July are BLUE Good luck to everyone!
MAAG New Hires
Mason Goad Die Plate Designer Eagle Rock
Aaron Craft Electrical Design Eagle Rock
Aaron Halsne CNC Machinist Kent
Karrar Abozaid CNC Machinist Kent
Mason Kincaid Electrical Testing Eagle Rock
Dawson Tolley Inventory Associate Eagle Rock
Farewell We wish the following people who left in May the best of luck in their future endeavors:
Kent: Michelle Heidt, Kenny Waino Eagle Rock: Milton Linthicum, Dutch Holland, Mike Layton
June Anniversaries
Department
Location
Name
Yrs. Of Service
Jeff Spangler
38
Engineering
Eagle Rock
John Sell
38
Engineering
Eagle Rock
Steven King
37
Manufacturing
Eagle Rock
Shane Crawford
34
Manufacturing
Eagle Rock
Mark Trew
29
Quality
Kent
Morris O'Conner
26
Manufacturing
Eagle Rock
Bounma Leuanglitthidet
24
Manufacturing
Kent
Jeffry Masar
24
Sales
Kent
Steve Aaron
18
Manufacturing
Eagle Rock
Rommel Mayer Rodriguez
18
Executive
Kent
Will Gabay
16
IT
Eagle Rock
Penny Smith
14
Customer Service
Eagle Rock
June Anniversaries
Department
Location
Name
Yrs. Of Service
Len DeBoever
6
Sales
Charlotte
Ginger Sparks
5
Finance
Eagle Rock
Eric Judy
5
Manufacturing
Eagle Rock
Sid Ramkumar
3
Operations
Kent
Eddie Huffman
3
Manufacturing
Eagle Rock
Jonny Angus
3
Finance
Eagle Rock
Glenda Barger
3
Manufacturing
Eagle Rock
Caleb Carpenter
2
Engineering
Eagle Rock
Elliott Thyret
2
Manufacturing
Kent
Daniel Diletti
2
Finance
Eagle Rock
Tiffany Crayden
2
Documentation
Kent
Chad Clement
1
Warehouse
Eagle Rock
Cameron Kern
1
Manufacturing
Eagle Rock
Chris Overfelt
1
Manufacturing
Eagle Rock
Safety Message
Working Together It's a TEAM Event! New Leader Transition
A New Leader Transition Session was held May 15, 2024, for Maag America's Kent Ohio Machining Team. Jamie Doolittle is named as the new leader with Larry Baker's upcoming retirement. The process gave room for the team give feedback and ask questions about Jamie as their new leader. The interaction was received wonderfully giving the team a strong path for continued open discussion of what is important overall. "One of the most challenging moments is to go from peer to leader, so this open forum and process gave a strong shared communication space for the team to work through matters openly. I am incredibly proud of what this team accomplished in a 4-hour time frame. Continued transparency will continue, as we learned techniques for solid team communication. Congratulations to all who participated during this session! Also, future New Leader Transition sessions are in the scheduling process for other newly emerging teams. I am excited to see growth through teamwork occur as a result of this effective communication process overall. -Tracy Nester
We continue to invest in our local communities through the sponsorship of programs within educational institutions important for our business. This latest recognition is part of the work MAAG and the Dover Foundation created by providing more learning opportunities, enrichment, and resources for Botetourt Technical Education Center (BTEC). In the last year, the Dover Foundation and MAAG committed $30,000 to support the expansion of the BTEC's welding program that is providing 10 new welding booths to enhance their overall enrollment providing more qualified welders to our area. MAAG Gala chosen by Virginia School Boards Association Business Honor Roll Recipient RecognizingOur Commitment to Education in Botetourt Co.
Pictured Left to Right: Jason VanNess, Tracy Nester, and David Jewel
Hobbies The Balloon Chasers
Seeing a hot air balloon float overhead is a magical experience: the bright colors; their gentle and graceful movement; and the unique sense of high-flying adventure. For some, the sight leads to another type of adventure - one that does not require that you ever leave the ground! Chris Cook, Maintenance Technician – Kent, and his 6-year-old daughter, Ava, saw a balloon overhead one evening three years ago and thus began a new father/daughter pastime: balloon chasing.
The excitement started when they hopped in the car, determined to figure out where the balloon would land. They navigated across country roads with Ava’s eye on the colorful balloon floating in the distance, trying to guess where would be a good spot for the balloon to land. The trip was like a puzzle, with a rainbow-hued balloon as a prize. They found the balloon in a field that day and watched from the sideline as the crew rolled up and deflated the colorful fabric. Three months went by without seeing another balloon float by, but when one finally appeared, father and daughter jumped back in the car to repeat their adventure. That first
year they chased 9 balloons. In their second year, they chased 40 balloons. By their third year, they chased 68 balloons. To keep track of their adventures, Chris started a Facebook page, and additionally, each chase has been colorfully documented in a scrapbook. The whole family (mom, grandparents, aunts, and uncles) have all gotten involved in the adventures – joining in the balloon-chasing excursions whenever possible. So, what happens when the balloon pilot asks you one day if you want to go for a ride? Of course, you say yes! Even if you are deathly afraid of heights and claim that you would NEVER go up! Chris and Ava didn’t have time to think so they climbed into the basket and were lifting off the ground before Chris had time to worry about a thing. As they floated over Brimfield and the area that Chris has known his whole life, they were able to pick out their own home and Ava’s playset. As they skimmed the top of the trees, they grabbed a leaf to add to Ava’s scrapbook.
The balloon crew, an essential and integral part of every successful hot air balloon trip, has grown so accustomed to seeing Chris and Ava after their trips that they started asking Chris to help out with the balloon deflation and pack-up. Chris’ willingness to help and follow directions has landed him a new side gig this year: he is now a paid chase crew member! Whenever his schedule permits, he helps set up, inflate, chase, and pack up the balloon. Special GPS trackers, apps, and radios make the chase a little easier than when he and Ava are trailing the balloon by sight.
Employee Interests
Best Friends
Favorite Recipe
Cream of Chicken & Wild Rice Soup
Meet Storm Coleman, Donald Coleman's 8-year-old blue horse coat shar-pei. She loves car rides and chasing birds as well as other small creatures out of her yard. Storm has an empathy-driven personality which is unique. She is extremely attuned to her human sibling's moods, so whatever the family is feeling Storm acts accordingly! When Storm is home by herself, she is very chill and mostly hangs out on the couch waiting for her family to return. Donald Coleman is an Electrical Designer at the Eagle Rock location. Thank you, Donald, for sharing Storm with your Maag family! She is adorable!
Chris Kessler • 1 large onion, chopped • 1 large carrot, shredded • 1 celery stalk, chopped • ¼ cup of butter • ½ cup flour • 8 cups chicken broth • 3 cups seasoned wild rice cooked (use 1 box for ease of cooking) • 1 cup chicken, cooked and chopped/cubed
(use canned for ease of cooking) • 1 cup evaporated milk or cream • ¼ tsp. salt • ¼ tsp. pepper • ¼ cup of chopped chives (optional)
• In a large saucepan, sauté the onion, carrot and celery in butter until tender. • Stir in flour until blended. • Gradually add broth. • Stir in the rice, chicken, salt and pepper. • Bring to a boil over medium heat; cook and stir for two minutes or until thickened. • Stir in milk or cream and cook for 3-5 minutes longer. • Garnish with chives if desired. • Makes around 10 servings
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