CASE STUDY – UCL
THE CAMPAIGN: MRG assisted UCL in creating a new team for their accommodation to enable them to operate their 24 buildings from 7am to 7pm seven days a week. They were looking for candidates with high levels of customer service and a track record in either hospitality management or purpose-built student accommodation. MRG ran a full advertised campaigned using social media and digital platforms to ensure maximum coverage. MRG interviewed candidates assessing them against the selection matrix to ensure the highest calibre of candidates. Following successful interviews with the UCL panel MRG worked closely with the HR team to coordinate offers and start dates. Due to the volume of starts we arrange staggered start dates to ensure all the candidates had the best welcome.
BRIEF: University College London Accommodation Restructure
JULY TO NOVEMBER 28 Student Accommodation Advisors (Grade 5 £25,025 to £28,428) 2 Out of Hours Managers- Nights /Weekend (Grade 6 £29,152 to £35,077) 2 Deputy Head of Operations (£44,737 - £52,764) 1000 applications 2000 views of the candidate packs 66 interviews 40% female appointments
14
Made with FlippingBook Proposal Creator