Heavy Duty: Commercial Truck Parts Location: 3868 N. Euclid Ave. Bay City, MI 48706 Phone: 989-667-3627 Part Specialists: Option 4 Special Orders: Ext. 2705 Hours: Monday - Friday: 7:30 AM - 5:30 PM
Policies & Procedures
Please note most heavy duty parts are now located in Coldwater, Madison and Warren. Orders can still be placed through a part specialist.
Contact Information: • Call Center: • Art Beffrey • Terry Porter • Tracy Bourdon
Prompt 4 ext. 2723 ext. 2707 ext. 2708
Part Store Customer Service
District Manager
Accounts Receivable (Credits, Shipping Problems, etc)
Pricing & Inventory and Store Manager
Special Services: Custom bend U-bolts (2 Day Delivery). All Special Orders are Non-Returnable. Back Orders: Back orders will not be held unless specifically requested. Credit Processing: See Auto-Wares Credit Processing Cores: A-1 Truck Parts will issue core credit only for cores purchased and they must be in the original box, tagged and/or labeled “Core”.
Warranty Returns: See Auto-Wares Policies & Procedures New Returns: See Auto-Wares Policies & Procedures
All R&R’s must be tagged with AWI R&R tags attached to the part. It must have your account number and all information needed to identify the part in need of repair. You must also call a Parts Specialist to confirm R&R services.
LC/SL VC/SC VENDOR NAME
PRODUCT
DC
ABE/2 ABP/0 ABP/10 ABP/4 ABP/5 ABP/6 ABP/7 ABP/8 ABP/9 ANT/1 ARV/0 ARV/4 ARV/5
AX02 AU01 AU10 AU04 AU05 AU06 AU07 AU08 AU09 AN05 AR03 AR04 AR05
Abex Automann Automann Automann Automann Automann Automann Automann Automann Ancra International
Brake Friction Replacement Parts Cooling Brake Parts Brake Drums Air (Bags) Springs Air Valves & Fittings Crome & Accessories Driveline
CWT CWT/MAD
CWT CWT
CWT/MAD CWT/MAD CWT/MAD CWT/MAD
CWT CWT CWT CWT CWT
Ancra Tie Downs Slack Adjusters Air Disc Brake Pads, Calipers & Rotors Air (Bags) Springs
Meritor Meritor Meritor
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