K nowledge & Service
TABLE OF CONTENTS
CUSTOMER SERVICE
Customer Service
2 2 3 4
DC Locations
Deliveries
AWI Policy & Procedures Light Duty (Hard Parts)
5-10
General Assistance, Special Orders, Parts Look Up Counter, Etc.
Foreign Parts
11
OE: ACDelco/Motorcraft
12-13 14-16
Heavy Duty
Phone: 1-800-444-3121 Ext 1462
Batteries & Accessories
17 18
Email: help@autowares.com
Seasonal
Tools & Equipment Paint, Body, & PBE Auto Performance MyPlace4Parts
19-20 21-22
Manufacturers Websites & Hotlines (autowaresgroup.com login required)
23 24
D istribution Center Locations
CODE NAME
PHONE
SEGMENT
CITY, STATE
CUTOFFS
A1T CHI CWT FLT FLT GAY GRR GRR GRR CWT GRR WRR WRR
Heavy Duty
989-667-3627 312-829-6440 517-278-8400 810-767-2750 810-767-2750 866-500-5621 616-243-2125
Speciality Automotive Automotive Automotive Speciality Automotive Automotive Speciality Speciality Speciality Speciality Automotive Automotive Speciality
Bay City, MI Chicago, IL Coldwater, MI
3:30 PM EST 4:00 PM CST 5:30 PM EST 6:00 PM EST 6:00 PM EST 12:00 PM EST 11:59 PM EST 11:59 PM EST 4:59 PM EST 11:59 PM EST 11:59 PM EST 6:00 PM CST 4:30 PM EST 3:30 PM EST
AWI DC AWI DC AWI DC AWI DC AWI DC
Flint, MI Flint, MI
Tool Company
Gaylord, MI
Grand Rapids, MI Grand Rapids, MI Grand Rapids, MI Grand Rapids, MI Grand Rapids, MI
Auto Paint
616-243-2125 x1465 616-243-2125 x1464 616-243-2125 x1132 616-243-2125 x1616
Auto Performance Battery Specialists
Foreign Parts
MAD AWI DC
608-241-0232 586-759-3900 989-793-6241
Madison, WI Warren, MI Warren, MI
AWI DC
Auto-Wares OE
2
\\ HELPDESK: 1-800-444-3121 EXT 1462 \\
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