Campus Infrastructure and Operational Support Services (CIOSS)
In 2017 we brought together 3 professional services teams to create CIOSS, a unified directorate that will deliver a world-class environment that places the University customers at the very heart of what we do.
The creation of CIOSS is designed to create an integrated, best-in-class function that is tasked with developing and delivering ambitious physical and digital environment strategies to create the best educational experience for our students and working environment for our colleagues.
Director of Campus Infrastructure and Operational Support Services 744 FTE Director of Campus Infrastructure and Operational Support Services 744 FTE Director of Campus Infrastructure and Operational Support Services 744 FTE
Director of Commercial, Residential & Campus Services Co rcial, Residential & us Services Director of Commercial, Residential e Director of Commercial, Residential & Campus Services Commercial, Resldentlal & Campus Services 367FTE Director of Commercial, Residential & Ca pus Servic Commercial, Resldentlal & Campus S rvices 367FTE Maximising income from th Univer ity estate Event and conf rence management Provisio and op rati n of a rang of accommodati n to students Management f third party accommoda i n contracts In rease income from mmercial le s s M nagemen f s ft FM for all c mpuses including cleaning, m i m nageme t, porter s rvices & tr sport Frontlin ecurity across all campus Fleet management of over 50 vehicles Commercial, Resldentlal & Campus Services 367FTE c Maximising income from the University estate m he U e Maximising income from the University estate Event and conference management Pro ision and operation of a range of accommodation to students Management f third party con racts Increase income from commercial leases Management of soft FM for all c mpuses including cleaning, mail m , porter services & transport Fro tline security across all campuses leet management of over 50 vehicle Event and conference management Provision and operation of a range of accommodation to students Management of third party accommodation contracts Increase income from commercial leases Management of soft FM for all campuses including cleaning, mail management, porter services & transport Frontline security across all campuses Fleet management of over 50 vehicles er c r pe c s u ge t s me r a o l a ag t s r
Director Sport & G rounds Director t u Director Sport & G rounds Sport & Recreation 115 FTE Director Sport & G r unds Sport & Recreation 115 FTE
Chief Information & Digital Officer Chief Information & Digital Officer
Director of Estate Services Director of Estate Services
Executive Support Executive Support
Director of Estate Services Estates Services 122 FTE Estates Services 122 FTE Estate Services i Estates Services 122 FTE Building projects of between £25k - £52m Long term maintenance projects Reactive maintenance Engineering of major projects Management of contractors Strategic space management across all campuses Business Partnering to college regarding infrastructure Sustainability, waste, travel, recycling management across campuses B o £ ai c o a n n e t e i i l ga i uc Building projects of between £25k - £52m Long term maintenance projects Reactive maintenance Engin ering of major projects Management of co tractors Strategic space management across all c mpuses Business P rtnering to college regarding infrastructure S tainability, waste, travel, r cycling management ac oss campuses Building projects of between £25k - £52m Long term maintenance projects Reactive maintenanc Engine ring of m jor projects Manag ent of contracto s Str tegic spac management across all campu es Business Partnering to c llege reg rding inf ast ucture Sust inab lity, waste, travel, recycling man gement ac oss campus s
Exeter lT 140FTE Exeter IT Exeter lT 140FTE Exeter lT 140FTE
Business Support FTE Included In 744 s Business Support FTE Included In 744 Business Support FTE I cluded In 744
Chief Information & Digital Officer al O
Executive Support
Sport & Recreation 115 FTE ort Grounds E • Management of sports grounds • Management of sports grounds • Management of campus grounds and botanical collections • Develop and deliver sports programmes across the student community • High performance programme • Manage and develop sports and gym facllttles • Manage theFamily Centre and transfer to new premises • Maintain both campuses • Student sport surfaces maintenance an e b n n r m n a l n F t e • Management of sports grounds • Management of campus grounds and botanical collections Develop and deliver sports programmes acr s the student community • High performance programm • Manage and develop sports and gym facllttles theFamily Centre and transf r to new premises intain both campuses • Student sport surface maintenance campus grounds and botanical collections Develop and deliver spo s programmes across the student c mmunity High performance programme Manage and develop sports a d gym facllttles Manage theFamily Centre and tr sfer to new premises • M intain both campu Student sport surfaces maintenance
Business Support
Design Design
Business Support Administration Receptions t Business Support Administration Receptions Busine s improvement Customer Experience Risk management Q ality Manag ment Com u ications Business Support Admini tration Receptions Bus im rovement C tomer Experi nce isk management Quality M nag ment ommunications Business improvement Customer Experience Risk management Quality Management Communications e i R B Cu
Business partnership s • Strategy planning • Design for delivery a es n f l • Strategy planning • De gn for deliv ry • Strategy pl n ing Design for delivery Build from design Successful service integration Digital innovation Specialist research support u s v o l s Build from sign Successful service integration Digital innovat on pe iali t resear h support O ration and security First line support Man ge suppliers Build from des gn Successful s rvice integration Digital innovation Specialist research support Oper t o and security First line support Manag liers Operation and security First line support Manage suppliers Business partnership Business partnership
Design
Develop Develop
Develop
Operate Operate
Operate
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