At the heart of our success is our dedicated team of over 100 skilled professionals, each playing a vital role in our mission to provide top-tier drainage and plumbing services. Our diverse workforce includes operations experts, key account managers, a robust fleet team, and exceptional customer service representatives, all collaborating seamlessly to meet your needs. Our Customer Experience team, based at our headquarters on the outskirts of London in Ongar, Essex, is committed to handling every reactive call-out swiftly, 24/7, 365 days a year. Their proactive approach ensures that you receive timely support and effective solutions whenever you need them. Our highly trained engineers and estimators bring a wealth of knowledge and experience to every project, while our specialised CCTV survey department utilises cutting-edge technology to diagnose issues with precision. This combination of expertise enables us to address challenges efficiently and accurately. Additionally, our Business Development team plays a crucial role in forging strong relationships and identifying innovative solutions tailored to your specific requirements. Their insights help us not only to meet your expectations but to exceed them, paving the way for future growth and collaboration. To better support this relationship, you will have your own dedicated Key Account manager, who will be your primary point of contact throughout the partnership. No matter the scale of your project, our comprehensive team structure empowers us to respond swiftly and effectively. With the expertise and resources to tackle any challenge, you can trust in our people to be your heroes, committed to providing reliable solutions and peace of mind every step of the way.
Our people, your heroes. A team who are experienced, friendly and on standby to help you.
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