READY, SET, SHOP
Up-to-date product info. You’ll receive new catalogs and product information multiple times per year, so you’ll always have the most up-to-date product information. And for even more information, go to ph.melaleuca.com, where you’ll find in-depth, interactive product-detail pages. When to shop. You may shop at any time during each month. However, when you place an order on/before the 25th of the month, you will be eligible to earn 2% Loyalty Shopping Dollars (4% for VIP Members). Information to have ready when you shop. • Your ph.melaleuca.com account login if shopping online • Your Melaleuca ID number or full phone number • The item numbers or names of the products you’d like to order • A valid method of payment if you didn’t set up a preferred method of payment upon enrollment Accepted methods of payment. Postpaid Debit Card or Credit Card with MasterCard or Visa logo. Order shipping methods. In Manilla, shipping will typically happen in 3-5 business days. Customers outside of Manila can expect delivery in 5-10 business days. Our no-risk guarantee. Melaleuca is devoted to providing the finest wellness products available anywhere. We’re so convinced our products will make a difference you can actually feel that if any product doesn’t meet your expectations, return the product within 90 days for a credit, exchange, or refund. How to cancel your Melaleuca membership. Canceling your Melaleuca membership is simple. Go to ph.melaleuca.com/UpdateAccount and follow the instructions.
TO SHOP ON OUR WEBSITE, FIRST SET UP YOUR ONLINE ACCOUNT.
When you became a Melaleuca Member, a welcome message was sent to the email address you provided. This message contains instructions on how to set up your account password. If you don’t have an online account, it may be because you haven’t provided an email address. Simply call +63 (2) 8537 9001 or our toll-free numbers 1-800-8537-9001 (Globe) / 1-800-10537-9001 (Smart), and our Customer Care representatives can help you. To shop by phone, call +63 (2) 8537 9001 or our toll-free numbers 1-800-8537-9001 (Globe) / 1-800-10537-9001 (Smart) Our order line hours: Monday-Friday 9 a.m. to 6 p.m. Closed Saturdays, Sundays and major holidays
12 WELCOME TO MELALEUCA
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