DoL - Senior Property Services Manager

Main Responsibilities

The principal duties and accountabilities of the role are set out below: • Overall responsibility for the delivery of operational property services that includes ingoing works (voids), quinquennial works (cyclical PPM), minor projects and reactive repairs • Strive for constant improvement to achieve a high quality, efficient and compliant housing service for our Clergy and tenants • Drive the necessary departmental changes to promote safe working practices, ensuring Health & Safety and CDM compliance is achieved for all projects and repair services • Improve LDF contractor management by introducing structured approach to partnering agreements, contractor accreditation, pricing frameworks and performance review through stakeholder feedback • Implement best practice principles for project management of quinquennials, ingoing & minor works. Continue quinquennial programme modification to ensure fit for purpose delivery • Maintain oversight and control of overall budgetary spend and ensure budget holders act responsibly within their respective service • Ensure all properties are inspected and have valid asbestos surveys managed via Prism portal • Ensure all properties have valid electrical installation certificates managed via Fixflo portal • Implement clear LDF policy for asbestos management plan, electrical testing and CDM

• Act as a central point of contact for escalated asbestos matters providing advice and direction to the team (working in conjunction with our appointed consultants) • Develop and implement a robust plan for water risk assessment of all properties • Support delivery of window replacement programme and regularly report progress • Implement process for handling and storage of core project information such as H&S files, O&M’s and compliance certification • Line management responsibility for the team and their performance (Maintenance Manager, Building Surveyor & Repairs Manager) including 6 monthly performance development review • Act as mentor to the team providing professional direction and a focus on achieving best practice principles through a period of change • Deal with escalated matters, complaint resolution and deputise for Head of Housing when required • The post-holder may be required to undertake any other duties that are commensurate with the role. Early morning, evening or weekend work may be required.

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