EA digital literacy meets AI Readiness

CORPORATE AMERICA BEHIND THE WALLS OF EA NS GHTS I I

AI readiness

The EAs who already hone the communication skill, will become the pioneers of the next era of executive support if they embrace AI now. Instead of being replaced, they will:

Refine AI-generated outputs to ensure they align with business needs Train executives on AI agents and how to give clearer instructions Identify automation gaps and step in where human oversight is critical Own AI-assisted workflows, ensuring smooth execution

There’s a lot of chatter that jobs will be replaced with AI. Possibly true, but AI won’t take over all of business administration—because the human touch remains irreplaceable. EAs will experience a transition in the workforce, especially in big tech, where “fail forward” is embraced and tested. But their steady hand will sustain the curve. While AI is being built and refined, deployment remains the missing piece. And the EAs who prepare now—who step up as communicators, AI managers, and strategic enablers—will be the ones leading this transformation.

be prepared for what’s next Start experimenting with AI tools—learn their strengths and limitations. Sharpen your ability to give clear, structured instructions. Position yourself as an AI enabler, not just an end user. Advocate for AI training and deployment strategies within your organization.

The future of executive support isn’t about doing more manual tasks—it’s about managing and optimizing AI-driven workflows and overseeing AI agents. This is the moment for EAs to lean into curiosity and discover what’s possible. Seize the opportunity to rewrite the EA job description—one that elevates administration into AI management and strategic enablement. AI is moving fast, and organizations need leaders who can bridge the gap between technology and execution. Engineers may be building AI, but it’s the EAs who will ensure its success behind the walls of corporate America.

Allie K. Miller, AI leader and advocate, sums it up perfectly: “AI isn’t here to replace jobs; it’s here to replace tasks. The future belongs to those who learn how to delegate to AI.”

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