Professionalism in TGRAs
Communicate Clearly and Proactively
If you notice or are put on notice of a potential violation or misstep, contact the gaming operation sooner rather than later. Waiting for an issue to become a larger problem promotes a system of mistrust.
Regulatory Professionals have a duty to be fair and equitable when applying legal and regulatory standards and carrying out their regulatory duties and functions.
Be Fair and Equitable.
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Professionalism in TGRAs
Uphold the Integrity and Independence of the TGRA.
Base your decisions on factual information free of undue influence, personal feelings, and conflicts of interest, and to ensure that information and communication, whether verbal or written, are complete, accurate, and truthful.
Act in a calm, courteous, and respectful manner when carrying out your regulatory duties and functions.
Maintain Respectful and Ethical Professional Relationships.
Strive to build constructive relationships with others by ensuring mutual respect, candor, confidentiality, and understanding.
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Homer Law, Chartered
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