06171925 - Level II Training Book

Professionalism in Gaming Operations u Perform Duties Competently and Diligently. u Be competent in the performance of your duties by acquiring and maintaining the knowledge, skills, and abilities essential to the performance of your assigned functions in the continually evolving regulatory environment.

u Respect the Authority of TGRAs u Regulatory authorities work to maintain a

balanced system that promotes the goals and needs of the Tribe while also considering the goals and needs of the gaming operations and licensees.

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Professionalism in Gaming Operations u Do Not Hide Mistakes u You must act diligently in the exercise of your duties and be candid and forthcoming about honest mistakes to permit swift and timely correction. u Be Proactive with Concerns u While regulatory and statutory provisions should clearly indicate what is required of the gaming operation, asking for clarification at any point is a great way to keep lines uncrossed.

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Homer Law, Chartered

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