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Guest Services Directory
In-Room Dining Menu Honor Bar Menu
Dining Experiences
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For assistance, please contact our operator at extension ‘0’
> GUEST SERVICES DIRECTORY
WELCOME TO SHARQ VILLAGE & SPA A RITZ-CARLTON HOTEL On behalf of the Ladies and Gentlemen of Sharq Village & Spa, a Ritz-Carlton Hotel, I would like to take this opportunity to welcome you to celebrate the rich heritage and traditions of the Qatari Culture through a journey back in time. Experience the unique ambience of the resort where a seamless blend of luxurious modern hospitality and facilities meet authentic Arabian architecture. Indulge in the finest dining in Doha with an exclusive selection of contemporary and authentic cuisine that will satisfy all palates. Pamper at the tranquility of our renowned Spa, and make of our hotel your home as you relax within our care and comfort. Above all, enjoy your stay and let us fulfill your every need. Thank you for selecting Sharq Village & Spa, a Ritz-Carlton Hotel as your residence in Qatar and we hope that you will return to this dynamic city very soon.
Warmest regards, Saleh Bataineh General Manager
> GUEST SERVICES DIRECTORY
YOUR VISIT TO SHARQ VILLAGE & SPA A RITZ-CARLTON HOTEL Sharq Village & Spa, a Ritz-Carlton Hotel is a luxury beach front property that exemplifies the perfect fusion of contemporary and traditional, placing guests in the heart of Doha, yet within the tranquil confines of an idyllic coastal retreat on the Gulf Bay. Modeled after a traditional Qatari village, the 174-room resort blends authentic Arabian architecture with the very latest in modern comforts and amenities. The elegant property features an exceptional spa, world-class dining, 400 meters of private beach and two outdoor pools inviting families of all ages to an ideal getaway in a world of time-honored hospitality.
> GUEST SERVICES DIRECTORY
COMMUNITY FOOTPRINTS
Our social and environmental responsibility program, Community Footprints, aligns us around the issues that are important to the communities where we operate. By mobilizing our resources and skill-based volunteer efforts, we strive to make a difference through child well-being, hunger and poverty relief, and environmental responsibility. Our Community Footprints social and environmental responsibility strategy is embedded into our service values, long range plan and business operations symbolizing the genuine commitment to our local communities by all Ladies and Gentlemen of The Ritz-Carlton.
To learn how The Ritz-Carlton is helping to sustain the environment, visit RitzCarlton.com/CommunityFootprints.
ENVIRONMENTAL RESPONSIBILITY
At The Ritz-Carlton our environmental responsibility initiatives deliver an unparalleled guest experience while protecting our natural resources. As part of this commitment, your room will be serviced daily and your bed linens changed every other day. If you prefer a more frequent change of your linens, please dial the Front Desk or notify one of our Ladies and Gentlemen, and it will be our pleasure to provide this service. We invite you to join The Ritz-Carlton in minimizing our environmental imprint. If you hang your towels, we’ll assume you will be using them again. Of course, should you desire new towels, it is our pleasure to provide them. Simply leave your towels on the floor, and we will replace them with freshly laundered towels.
> GUEST SERVICES DIRECTORY
DINING EXPERIENCES
We welcome you to enjoy our signature culinary options:
AL LIWAN RESTAURANT Local, regional and international buffet
Operational Hours: Open Daily, Breakfast:
Weekdays: 6:30 am - 10:30 am Weekends: 6:30 am - 11:00 am Lunch: Weekdays: 12:30 pm - 3:30 pm Weekends: 1:00 pm - 4:00 pm
Dinner: Saturday - Wednesday: 6:30 pm - 10:30 pm
VIEW THE MENU
AL JALSA LOBBY LOUNGE Arabian-inspired cafe
Operational Hours: Open Daily, Weekdays: 8:00 am - 12:00 am Thursday, Friday, & Saturday: 8:00 am - 1:00 am Shisha Service: 12:00 pm - 11:00 pm
VIEW THE MENU
For dining reservations, please press RESTAURANT RESERVATIONS button from your in-room telephone.
> GUEST SERVICES DIRECTORY
DINING EXPERIENCES
We welcome you to enjoy our signature culinary options:
PARISA RESTAURANT Contemporary Persian cuisine
Operational Hours: Monday - Saturday (Closed every Sunday) Dinner: 6:30 pm - 10:30 pm Thursday - Saturday Lunch: 12:30 pm - 3:30 pm
VIEW THE MENU
AL SEEF SNACK BAR Refreshing Pool and Snack bar Operational Hours: Open Daily, 9:00 am - 7:00 pm
VIEW THE MENU
AL WANIS RESTAURANT Upscale Restaurant
Operational Hours: Open Daily, 4:00 pm - 12:00 am
VIEW THE MENU
For dining reservations, please press RESTAURANT RESERVATIONS button from your in-room telephone.
> GUEST SERVICES DIRECTORY
DINING EXPERIENCES
We welcome you to enjoy our signature culinary options:
EL CEDRO LOUNGE Upscale Pan-Latin Lounge
Operational Hours: Open Daily,
Indoors: 6:00 pm - 2:00 am Outdoors: 6:00 pm - 12:00 am
VIEW THE MENU
For dining reservations, please press RESTAURANT RESERVATIONS button from your in-room telephone.
The Concierge will be pleased to provide additional dining suggestions and make reservations.
If you have special dietary requirements, our Executive Chef will be pleased to meet you and personalize menus according to your needs. Ritz-Kids menus are available in all restaurants.
VIEW THE MENU
> GUEST SERVICES DIRECTORY
IN-ROOM DINING
Our In-Room Dining menu offers a wide selection of Middle Eastern cuisine as well as international favorites, healthy options and an extensive array of beverages for adults and younger guests alike. For your comfort and convenience, In-Room Dining is available 24 hours a day. Please press IN-ROOM DINING button from your in-room telephone to place an order.
Every guest room is equipped with an honor bar that contains a range of beverages and snacks for purchase.
Tea and coffee are offered with our compliments.
For assistance with the honor bar, please press IN-ROOM DINING. We are happy to bring up ice to your guest room. Please contact us if you have this need.
In-Room Dining Menu
CONCIERGE SERVICES
The Concierge is pleased to provide expert knowledge of the local area and assist with any amenities and services you might require, such as transportation, travel, mail, tours, entertainment, dining and religious services and amenities.
The Concierge is located at the Main Lobby, or you may press CONCIERGE button of your in-room telephone
Explore Doha, Qatar
> GUEST SERVICES DIRECTORY
THE RITZ-KIDS PROGRAM
Let us bring out your child’s innate curiosity and delight them with knowledge about the natural environment.
Exclusively developed for The Ritz-Carlton by Jean-Michel Cousteau’s Ocean Futures Society, Ritz Kids activities are designed to intrigue and thrill bright minds and provide personal connections with the environment. Our unique Ritz Kids program offers a variety of supervised physical and creative activities designed for children aged four to 12. Choose from our array of activities seven days a week, between the hours of 8:00 a.m. to 6:00 p.m. For more information, please contact Recreation at extension 6999.
View the Activity Calendar
FITNESS CENTER
The Fitness Center is equipped with cardiovascular machines, free-weights, stretch and weight stations. Locker rooms are equipped with shower facilities, saunas and personal care products.
Please note that our gym is open 24 hours and 7 days a week for your convenience.
After 12 am, kindly request access from our operator by dialing ‘0’ on your in-room telephone.
Enjoy your fitness journey with us.
View the Fitness Calendar
> GUEST SERVICES DIRECTORY
LAUNDRY & DRY CLEANING SERVICES
We are pleased to offer same-day laundry and dry cleaning services for items left with us before 10:00 a.m.
Please place your garments in the laundry bag located in your or wardrobe, complete the accompanying form, and contact Laundry through the LAUNDRY button of your in-room telephone for collection.
Your items will be returned to your room by 6:00 p.m. the same day.
An express service is also available at between the hours of 8:00 a.m. and 5:00 p.m., and an additional charge of 100% will be added. Express items will be delivered within four hours. Pressing services are also available.
View the Laundry Valet Guide
Sharq Village & Spa is pleased to offer a shoeshine service with our compliments. Please contact Housekeeping at extension 6554 for prompt pick- up. SHOE CLEANING ARRANGEMENTS Please place the ‘Privacy’ sign on your doorknob, should you wish not to be disturbed. Do be advised that Housekeeping services will not be provided if the ‘Privacy’ sign is placed on the door. Our Telephone Operators will be happy to screen or not to connect calls upon your request. Please advice us accordingly. PRIVACY
> GUEST SERVICES DIRECTORY
The Loss Prevention Department will be pleased to offer you assistance in tracing lost property. Please dial extension 6400 for any information or queries, related to your lost items. LOST & FOUND For medical assistance or to arrange for a doctor to make a house call, please contact the Operator on extension 0. MEDICAL ASSISTANCE
INTERNET ACCESS
All guest rooms and public spaces are equipped with high-speed, wireless Internet access.
For any assistance, please press the CONCIERGE button of your in-room telephone.
Located by the hotel’s main entrance, the Business Centre offers a range of business services from 7:00 a.m. to 12:00 a.m. For assistance, please press the CONCIERGE button of your in-room telephone. BUSINESS CENTRE
HOUSEKEEPING SERVICES
Housekeeping services are offered twice daily, the first service between 8:00 a.m. and 4:00 p.m. and turn-down service between 5:00 p.m. and 9:30 p.m. If you prefer service at a specific time during your stay, please contact Housekeeping through the HOUSEKEEPING button of your in-room telephone.
> GUEST SERVICES DIRECTORY
POOL & BEACH
Enjoy our private natural beach, two stunning swimming pools and our outdoor jacuzzi. Towels, umbrellas and chaise lounge services are available daily. We encourage you to explore our beach activities such as social beach sports and non-motorized watersport activities. Inquire with our Recreation Attendants daily at the following pool and beach operation timings:
BEACH from 7:00 am to Sunset FOCAL POOL from 7:00 am to 6:00 pm JACUZZI from 7:00 am to 6:00 pm* INFINITY POOL from 7:00 am to 6:00 pm* *Please note the Infinity Pool and the Jacuzzi open until 8:00 pm during summer months, April 1st- November 30th.
Explore what Doha has to offer, such as Katara Cultural Village and Museum of Islamic Art. The Concierge will be happy to assist you with tickets, transportation and other area information. RECREATION Doha is a shopper’s paradise with unparalleled retail experiences featuring the traditional Souq Waqif, located 15 minutes away from the hotel, or for more contemporary options, Mall of Qatar and Doha Festival City, located 45 minutes away from the hotel. The Concierge is happy to secure transportation for you. SHOPPING
> GUEST SERVICES DIRECTORY
SPA & WELLNESS
The Spa at Sharq Village creates soothing, tailored spa experiences with an extensive menu of beauty and therapeutic services, including massage therapies, body treatments, facials, and salon services.
Gym and Facilities: 6:00 am - 12:00 am Spa Treatments: 9:00 am - 10:30 pm
Please contact the Spa Reception at extension 6999 for reservations.
View the Monthly Spa Offers
EMERGENCY & SECURITY
Our property has professionally trained Ladies and Gentlemen on duty 24 hours a day. In the unlikely event of an emergency, the hotel will communicate with all guests through the public address system which has speakers fit- ted in every guest room. Guests are encouraged to be familiar with the location of exits. Evacuation procedures and evacuation map are clearly marked on the back of guest room doors. The Concierge is pleased to assist with any additional amenities and services you might require. SPECIAL ASSISTANCE
> GUEST SERVICES DIRECTORY
FIRE SAFETY
There are sprinklers and smoke / heat detectors in all areas of the hotel, including guest rooms. The hotel is equipped with fire alarm terminals, which are monitored 24 hours a day. In the unlikely event of a fire, please activate the nearest Manual Call Point (MCP) or touch the EMERGENCY button on your guest room telephone immediately. Our fully trained team will respond at once. If you hear a fire alarm: remain calm, stay in your room and wait for instructions through the public announcement sys- tem. Should evacuation be necessary, take your room key. Proceed to the nearest stairs marked EXIT, follow the exit signs and get assembled in Evacuation Assembly Point which is the lawn area between the two swimming pools. Please do not use elevators. If you find a fire in the hallway, activate the nearest Manual Call Point (MCP) and follow CAPE procedure. C = Close the door, A = Activate Alarm, P = Phone the Hotel Emergency Number and E = Evacuate to the Assembly Point. Please determine how to switch off the air-conditioner, as this will prevent smoke from being drawn into the room in the event of a fire. It is also wise to keep the room key in a handy position near the bedside. For queries, please contact Guest Services for Loss Prevention. In addition to the personal safe in your room, safety deposit boxes are available for your use. If you prefer to use a safety deposit box, please contact the Front Desk at to arrange for the service. SAFETY DEPOSIT BOX
> GUEST SERVICES DIRECTORY
RESORT MAP
> HONOR BAR MENU
BEVERAGE MENU Small Aqua Panna 250 ml .................................... QAR 15 Small Sn. Pellegrino 250 ml ................................. QAR 15 Red Bull ..................................................................... QAR 45 Softdrinks .................................................................. QAR 30 BEER, WINE & SPIRITS Heineken ................................................................... QAR 50 Budweiser ................................................................. QAR 50 Nottage Hill Chardonnay 37.5 cl ......................... QAR 225 Nottage Hill Cabernet Shiraz 37.5 cl .................. QAR 225 Johnnie Walker Black Label 5 cl ......................... QAR 120 Smirnoff Red 5 cl ..................................................... QAR 70 Bacardi Rum 5 cl ..................................................... QAR 70 SAVORIES & SNACKS Gummy Bears .......................................................... QAR 50 Jelly Beans ............................................................... QAR 50 Mini Oreos ................................................................ QAR 50 Mini Chocolate Bars .............................................. QAR 50 Roasted Cashew Nuts ........................................... QAR 50 Roasted Almond Nuts ............................................ QAR 50 Roasted Pistachio Nuts ......................................... QAR 50 Roasted Peanut Nuts ............................................. QAR 50 Seasalt Potato Chips .............................................. QAR 50 Cajun Potato Chips ................................................. QAR 50
The contents could be customized to your personal preferences For assistance, please dial ‘0’ on your in-room phone
> TV CHANNEL GUIDE
TV CHANNEL GUIDE Ritz-Carlton .............................................................. 1 Qatar Tourism Video QTA .................................... 2 Safety Channel ...................................................... 3 Marriott Bonvoy TV ................................................ 4 Al Jazeera Mubasher ............................................ 5 Al Jazeera ................................................................ 6 Al Jazeera English ................................................. 7 BBC World ............................................................... 8 CNN International .................................................. 9 Euro News ............................................................... 10 Bloomberg Euro TV .............................................. 11 CNBC ........................................................................ 12 Al Jadeed - News TV ............................................ 13 DW Arabia ............................................................... 14 DW News ................................................................. 15 Al Hurra .................................................................... 16 Qurah HD ................................................................. 17 Qatar TV ................................................................... 18 Al Rayan HD ............................................................ 19 Oman TV General HD .......................................... 20 Kuwait TV ................................................................ 21 Palestine .................................................................. 22 LBC International ................................................... 23 LDC TV ..................................................................... 24 MTV Lebanon ......................................................... 25 MBC Max .................................................................. 26 MBC 1 ........................................................................ 27 MBC 2 ....................................................................... 28 MBC 3 ........................................................................ 29
> TV CHANNEL GUIDE
TV CHANNEL GUIDE MBC 4 ........................................................................ 30 MBC Drama .............................................................. 31 Rotana Comedy ...................................................... 32 Rotana Cinema ........................................................ 33 Rotana Khalijiah ...................................................... 34 Rotana Drama .......................................................... 35 Funoon TV ................................................................ 36 TRT Arabica .............................................................. 37 Rain 1 .......................................................................... 38 France 24 Eng ......................................................... 39 TV5 ............................................................................. 40 France 24 ................................................................. 41 Arte HD .................................................................... 42 Alhayat Muslsalat ................................................... 43 NHK World JPN ....................................................... 44 RTI 1 ............................................................................ 45 CTC International ................................................... 46 CGTN English .......................................................... 47 CGTN Arabic ............................................................ 48 Al Jazeera Documentary ...................................... 49 National Geographic ............................................. 50 NTV ............................................................................ 51 AD Nat Geo .............................................................. 52 Star Films .................................................................. 53 BeIn Movies HD 1 ................................................... 54 Star Movies HD ....................................................... 55 ZEE ............................................................................. 56 B4U AFLAM ............................................................. 57 MBC Bollywood ...................................................... 58
> TV CHANNEL GUIDE
TV CHANNEL GUIDE IFILM Arabic ............................................................ MTV Club .................................................................
59 60
Rotana Music ........................................................... 61 Rotana Classic ......................................................... 62 Mazzika .................................................................... 63 BeIn Sports 1 Premium .......................................... 64 BeIn Sports 2 Premium ......................................... 65 BeIn Sports 3 ............................................................ 66 BeIn Sports 4 ........................................................... 67 BeIn Sports 5 ........................................................... 68 BeIn Sports 6 ........................................................... 69 BeIn Sports 7 ........................................................... 70 Al Kass One HD ...................................................... 71 KTV Sports Plus ...................................................... 72 KTV Sports ............................................................... 73 Al Kass Two HD ...................................................... 74 Hod Hod Farsi ......................................................... 75 Majid Kids ................................................................. 76 Jeem .......................................................................... 77 Spacetoon ................................................................ 78 Cartoon Network Arabic ....................................... 79 Cartoon Network English ...................................... 80 Al Araby TV ............................................................... 81 Al Araby 2HD ........................................................... 82
> LAUNDRY VALET GUIDE
LAUNDY VALET GUIDE GENTLEMEN
Thobe Gutra
QAR 66 QAR 29 QAR 41 QAR 41 QAR 47 QAR 30 QAR 18 QAR 30
Undershorts
QAR 18 QAR 13 QAR 30 QAR 66 QAR 42 QAR 41 QAR 18
Socks
Shirt
Neck Tie Overcoat Sweater Pajama
Pants / Jeans
Jacket
T- Shirts
Undershirts
Cap
Shorts
LADIES
Abaya Blouse
QAR 64 QAR 38 QAR 58 QAR 41 QAR 47 QAR 66 QAR 18 QAR 17
Socks
QAR 13 QAR 41 QAR 30 QAR 22 QAR 66 QAR 60 QAR 64 QAR 41
Sweater
Skirt
Shorts
Slacks Jacket
Scarf
Overcoat
Suits
Dress
Brassiere
Evening Dress
Slip / Panties
Pajamas
For assistance, please dial ‘0’ on your in-room phone
> LAUNDRY VALET GUIDE
DRY CLEANING / PRESSING GENTLEMEN Dry Cleaning & Pressing Pressing Only
Thobe Besht Gutra
QAR 100 QAR 88 QAR 34 QAR 46 QAR 48 QAR 60 QAR 90
QAR 52 QAR 70 QAR 20 QAR 32 QAR 36 QAR 42 QAR 64 QAR 24 QAR 14 QAR 18 QAR 19 QAR 56 QAR 30 Pressing Only QAR 64 QAR 30 QAR 41 QAR 41 QAR 41 QAR 58 QAR 30 QAR 18 QAR 18 QAR 58 QAR 47
Shirt
Pants / Jeans
Jacket
Suit
T-Shirts
- - - -
Undershirts
Shorts
Neck Tie Overcoat Sweater
QAR 90
-
LADIES Dry Cleaning & Pressing
Abaya Blouse
QAR 88 QAR 42 QAR 72 QAR 46 QAR 60 QAR 90 QAR 47
Skirt
Slacks Jacket
Suit
Sweater
Shorts
-
Scarf
QAR 29 QAR 90 QAR 75
Overcoat
Dress
> PILLOW MENU
PILLOW MENU
Unwind in ultimate comfort at Sharq Village & Spa, a Ritz-Carlton Hotel, where our diverse pillow menu promises a restful haven for every guest’s stay.
Please call 0 to arrange for your choice of pillow to be brought to your room
> PILLOW MENU
ERGONOMIC PILLOW
Ergonomic pillows are made of memory foam topped with a gel layer that gives you a cool, soothing sleep surface, allowing an extra comfortable rest.
Available in: Side/Back Sleeper (41 cm x 70 cm) Multi-position (41 cm x 52 cm)
COOLING PILLOW A cooling pillow can stabilize your body’s temperature and help you to fall asleep quicker during a hot night, or if you’re prone to overheating in bed. The cooling materials and technology allow for a surface to cool the head and lull the body to drift off quickly and stay asleep Memory foam is a dense, temperature-sensitive sponge- like material which molds or contours to your body heat and weight. It is best for sleepers who prefer a firm pillow, and have neck and spine issues. MEMORY FOAM PILLOW
For assistance, please dial ‘0’ on your in-room phone
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