2023 Impact Report

A CULTURE OF BELONGING

At the Columbus Zoo and Aquarium, and all our parks, our commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB) is woven into all we do. We aspire to be leaders in DEIAB, fostering safe and inclusive spaces where every voice is not only heard but empowered. Serving as a responsible and accessible community partner is at the core of our values. Through our dedicated outreach and engagement programs, we actively reach out to diverse and underserved groups in our community, inviting them to connect with nature. These initiatives educate and empower all individuals, instilling a profound love for wildlife and a shared commitment to safeguarding the future of our natural world.

FAMILY ACCESS MEMBERSHIP

The Family Access Membership is a program designed to reduce economic barriers for Ohio residents who qualify for Medicaid MCO or the Ohio Direction EBT card.

THIS CREATED OPPORTUNITIES FOR:

families to purchase Wilds memberships. 274

families to purchase Zoo memberships 13,275

AND

CULTURE PASS

Teaming up with the Columbus Metropolitan Library (CML), the Columbus Zoo is part of the Culture Pass Program. Available at specific CML locations, library cardholders have the opportunity to borrow a culture pass, offering complimentary admission to the Zoo. As part of this initiative, the Zoo has generously provided 12,000 admission tickets, fostering community engagement and providing enriching wildlife experiences for library patrons.

COTA ZOO BUS For over 15 years, the Columbus Zoo and Zoombezi Bay have partnered with the Central Ohio Transit Authority (COTA) to provide daily trips from downtown Columbus to the Zoo and the waterpark. The Zoo Bus operates five

daily trips, with the first departing from downtown Columbus. The Zoo Bus opens doors to unforgettable adventures for just $2 per adult, $1 for children under 12, and with no charge for the littlest adventurers under 5. Every customer who rides the Zoo Bus receives a discount on admission to the Columbus Zoo and Zoombezi Bay. This partnership is more than just a service; it celebrates community and accessibility, making the journey as memorable as the destination.

SENSORY-FRIENDLY EVENTS

and other sensory-friendly days/events at the Columbus Zoo and Zoombezi Bay 9 Total Quiet Hours

Guests who visited during these events 12,300

AND

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