Transforming communication and connecting futures
Discover Aerial Direct
Business Mobile
Business Connectivity
Business Communications
Managed IT Services
Welcome to Aerial Direct
2
Connecting People Enabling Business
Our business solutions ensure that your business needs are met today and are adaptable for tomorrow’s operations. How? We focus on developing our products and services, which enables us to provide an exceptional customer experience with tailored solutions, delivering the best service possible.
Putting you and your customers first
Enabling success to your business
Welcome to Aerial Direct
Our 98% customer satisfaction and 94% retention rate underscore the wealth of telecoms & IT expertise at Aerial Direct, further supported by our average call waiting time of 26 seconds.
We are trusted to provide award-winning communication solutions and services to over 85,000 businesses.
We are an award-winning communications provider with over 38 years of industry experience in delivering telecoms & IT solutions to businesses across the UK. Aerial Direct are dedicated to delivering a seamless and effortless customer experience, consistently exceeding the requirements of businesses of all sizes.
Understanding & future proofing your business
Partnering with you to deliver the best value
We work with industry leaders to achieve continuous improvement to the service we provide. Our aim is to enable the conversations that matter to you.
With over 270 UK-based staff, we can support your business. Our award-winning customer service team and proactive account managers are here to support your business.
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Connectivity
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Our Solutions & Services
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Adaptable & Flexible Solutions Aerial Direct provides an array of business connectivity and Managed IT Services. From Mobile solutions, Fixed Line systems, fully Hosted Cloud, Broadband to Microsoft 365 deployment and Virtual Private Cloud.
Our adaptable and flexible approach means we provide bespoke solutions to support the needs of our clients. Our in-house, UK-based technical team support customers with any queries they may have, and our field-based engineers
provide on-site support and complex project management & installation.
Business Connectivity
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Business Mobile
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Mobile Solutions All your communication needs in one place Increase productivity and agility with an expertly managed mobile solution that allows your staff to work anywhere. Whatever your business requirements are, we have a wide range of handsets, tariffs, tablets and data packages that we can tailor specifically for your business.
Tailored solutions for growing businesses
Partnering with leading mobile networks
Helping you at every step of your journey
Aerial Direct offer scalable phone systems and customised tariffs that evolve with your business needs. Providing reliable communication solutions that fit your unique requirements.
Have the freedom to choose the perfect fit for your business requirements and preferences. By partnering with leading networks, you get to enjoy exceptional coverage, network reliability, and diverse service plans.
It is all about making your mobile journey as personalised and hassle-free as possible. Experience award-winning customer service through our UK-based Customer Service team and Account Managers.
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Business Connectivity
Business Connectivity
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Connectivity Connect easily and effectively with your team and customers. Our connectivity services can help your team work faster, more flexibly, and with greater productivity and agility. Creating a connectivity package that works across your devices will benefit your team, your customers – and your business.
Reliable Full Fibre Discover SoGEA
Better Broadband
Dedicated Leased Line
Want internet speeds, uploads as fast as downloads, a secure network and a super reliable connection? Get a dedicated leased line for an internet service that connects straight to your business – and only your business.
Faster speeds, downloads and uploads – even when it’s busy. With multi gigabits per second, Aerial Direct’s fibre broadband will give you the tools you need to supercharge your productivity.
Single Order Generic Ethernet Access (SoGEA) uses the same infrastructure as fibre broadband, and offers all the reliability, security and high performance levels – but at a fraction of the cost without you needing a phone line.
From fast to ultrafast, get the bandwidth you need for your business. Select the speed and package that you require. And remember, when your business grows, we grow with you.
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Connectivity
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Business Communications
10
Business Solutions Communications systems to support your business ambitions and efficiency. We offer bespoke consultations to create a suite of reliable and secure communication tools that truly work for your business. Our dedicated teams work with you to ensure on- boarding and that all processes are as smooth and hassle-free as possible. No matter which options you choose or how many of you are working together, we’ll find the right mix of connectivity and phone systems to allow your team to succeed.
Business Connectivity
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Managed IT Services
12
Aerial Direct IT Meet our suite of cutting-edge IT services designed to help your business run smoothly, efficiently and stay secure. Whether you need advanced anti-virus protection, cloud services or managed IT support, Aerial Direct has the expertise and technology to meet all your requirements.
Tailored IT Solutions
Fault Monitoring
Project Management
Experience managed IT Services designed specifically to suit your business needs and budget.
Proactive monitoring systems to detect and resolve faults before they impact operations.
Dedicated project management support and tailored managed IT services designed to suit your needs and budget.
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Connectivity
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Awards & Accreditations
14
Recognised by Industry We’re proud to be acknowledged for our growth and expertise in a fast-paced industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer every time, because at Aerial Direct... every conversation matters.
Mobile News Awards
Mobile Industry Awards Best Mobile Service and Solution Provider 2021 - 2023
Mobile Industry Awards Partner of the Year 2023
Mobile News Awards
Best Customer Service (Business) 2024
Best B2B Dealer/ Reseller 2017, 2018 & 2023
O2 Partner of the Year Awards
The News Business Excellence Award
O2 Direct Partner Award Customer and Digital Excellence Award 2017 - 2024
Comms Business Awards Finalist
Director’s Choice Award 2023
Large Business of the Year 2021 & 2023
Large Reseller of the Year 2022 - 2024
At Aerial Direct, we are always committed to innovation and excellence. To ensure our customers get the best experience and satisfaction, we partner with the best in the industry. Our team of engineers and technicians are fully trained and accredited. Accredited Partner
Business Connectivity
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Trustpilot Reviews
16
ASA Group Ltd
Stormont School
“From project inception through to installation on site, Aerial Direct worked throughout to ensure the school’s requirements were met and delivered against a very tight timescale, to specification and to budget. The engineers deserve particular praise for going out of their way to manage the installation around the working school day and solving problems quickly with humour and a friendly vibe.”
“We have found dealing with the sales and customer service departments at Aerial Direct consistently a joy to work with. They are helpful and patient, very knowledgeable, work closely as a team and are very responsive. They work hard to understand your particular requirements and from their depth of understanding of the market, put forward a deal which meets our business needs. This is a genuine review from someone who has used Aerial Direct for around 5 years.”
Trusted by our Customers With our customers at the heart of everything we do, we make sure that the service we provide is always of the highest quality and integrity. We are committed to delivering a seamless and effortless customer experience.
Advance Property Services
JDA Group Ltd
“Always answer the phone quickly and always have a representative on-hand to deal with my queries. My business has been using Aerial Direct for at least 5 years and we’ve always been happy with the service received.”
“Can’t fault Aerial Direct. Always there to help with any queries or questions and will go that extra mile to make sure everything is done correctly. Excellent service.”
Manaktala & Co
Vinicon
All the feedback we receive is crucial to improving our service. We are proud to be rated ‘ Excellent ’ on Trustpilot with a score of 4.7 out of 5* based on over 15,000* customer reviews.
“Aerial Direct were a great help when we needed to set up a business phone number and use their keevio app to receive and make calls. The process of setting up the number and our account and user info for the app took half the time initially quoted. The instructions were clear and easy to use - as long as you followed them. I was up and running within minutes of receiving the instructions. The Project Manager ensured I knew exactly what the process would be and provided clear information, easy-to-use guides and called to ensure everything was working and that the set-up was successful. The engineer called with questions and ensured they fully understood our needs before setting up, which was reassuring. All in all an easy, successful set-up.”
“Our company recently moved from another supplier to Aerial Direct and we were amazed at what fantastic customer service we received. The team supported us and was very patient with drafting various proposals and with everything we needed. They guided us over the migration period and were very helpful when it came to the installation of the apps. Also yesterday I had some trouble sending an email to the client desk and asking the team for support. They called me within a few minutes after receiving the email and then helped me with the process of setting up the client portal. Great energy and is ready to go the extra mile to make things work. Aerial Direct is a great company which has proven to be there for their clients.”
Note: Ratings and reviews as of 04.09.2024, with 15,467 reviews from our customers.
Business Connectivity
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Customer Case Studies
18
What they say
What they say
“We were looking for a new system for a combination of many reasons. Cost is a primary factor, but more importantly for us is the constant provision of service (phones and internet), as well as customer service and support. We only had one line coming into the office, so it was a constant battle to get ‘phone time’. It was also difficult for staff and clients to call us as the line was always engaged.“
“We had multiple issues and problems with the old supplier that could have been avoided, but Aerial Direct managed the issues without fuss and got the job done very professionally. The process was smooth and any changes were made quickly, which was very helpful. We would recommend them as a professional choice to use for your business needs.“
The Solution
The Solution
Connect
Mobile and Data Connections
What they say
What they say
“The team at Aerial Direct have built a great relationship with everyone at Francis and go above and beyond to understand the needs and expectations of individuals. We initially discovered Aerial through word of mouth when we were looking to change our phone/ telecoms provider, as our current provider were not giving us best value or meeting our expectations in service.“
“Any size or type of business would benefit from the products and service that Aerial Direct provides. Whether the business is an office with one or two low users or multiple offices with a high volume of calls in and out, Aerial Direct have a business solution for all.“
The Solution
The Solution
Telephone and Wi-Fi connectivity across multiple sites
Mobile and Data Connections, Unified Communication Solutions & Aerial Direct IT
Business Connectivity
Welcome to Aerial Direct
Our Solutions & Services
Business Mobile
Business Communications
Managed IT Services
Awards & Accreditations
Customer Reviews & Case Studies
Let’s get started Want to know more about our services? Our team are happy to help you with any requirements you have for your business. You can get in touch with us through the following channels. We’re here to help.
Monday - Friday 08:30 - 18:00
Saturday 10:00 - 14:00
hello@aerial-direct.co.uk
01329 558 558
Aerial Direct Limited, 1 Barnes Wallis Road, Fareham, PO15 5UA
aerial-direct.co.uk
Find us on Social Media
Aerial Direct Limited is registered in England & Wales at: 1 Barnes Wallis Road, Fareham, Hampshire, PO15 5UA. Company no. 08043921. Aerial Direct Limited is authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender. FCA Registered Number: 729695.
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