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Occupiers
• Oversee good relationships with all occupiers through operational support and delivery and be the primary contact for senior staff at site level. • Encourage occupier engagement and understand their business performance. • Maintain positive relations and encourage feedback with all key occupiers and assist in occupier initiatives, updating on progress at Occupier Meetings.
Communication
• Maintain a consistently high level of dialogue with the full team. • Ensure everyone understands the business objectives and the part they play by championing any necessary changes and acting as a role model at all times. • Work in conjunction with Savills Property Manager and Human Resources to recruit quality employees from a wide and diverse background as and when necessary. • Provide effective leadership to ensure the development and encouragement of all management and the team to meet both business and personal objectives. • Undertake pay and bonus reviews of onsite team in conjunction with the Asset & Property Management Team. • Lead and encourage the Senior ManagementTeam to ensure the development of the team to meet business and personal objectives.
Additional Responsibilities
• Attend any training and development courses as necessary. • Adhere to all Company Policies and Procedures.
• Undertake any other reasonable duties as required to meet the needs of the business. • Familiarise yourself with and comply with the company’s ‘Health & Safety’ procedures. • Undertake weekday and weekend duties as a member of the Senior Management on call rota. • Establish ways of operating more efficiently whilst maintaining and enhancing services.
Health and Safety and Security
• Good awareness of the estate Health & Safety Policy ensuring that it is communicated to all staff effectively. • Ensure the team achieve full compliance with the statutory legislation. • Ensure the team are responsible for developing a Health and Safety culture among the team, creating a safe place to work and shop. • Develop good relationships with the local authority, ensuring a collaborative culture towards any potential issues.
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The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation.
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