OCT 2022
VOL. 11, ISSUE 1, PAGE 14
QUALITY IMPROVEMENT
The Maternity Unit have taken a slightly different approach, designing patient prompts and implementing communication boards. Women and support persons are encouraged to use the communication boards as an additional tool to write down any questions, comments or plans that they may have. Uptake of being actively involved with handover in the afternoons & using the communication boards has been variable. However, positive feedback has been given by women & their support persons who have engaged in one or both of these initiatives. Eg “I felt involved and considered in my care planning and delivery”; “Fabulous idea”; “ A good way to stay involved and be across the plan and care”; “Good - I got to tell my story, ask questions and felt reassured that there was continuity of care”. Both units have seen a shift in culture resulting in better patient engagement during the handover process. The approach has been modified over time so as to ensure the process is less structured and thereby as relaxed as possible for patients.
Over the next few months a plan will be developed to implement Patient Delivered Handover in all wards. Some have already volunteered to be next in line for training. Stay tuned for more information.
THANK YOU KFC ST LEONARDS FOR SPONSORING RNSH INTERNATIONAL NURSING AND MIDWIFERY WEEK 2022
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