FROM THE EXPERIENCE OFFICE
W e are pleased to announce the opening of the Veteran Resource Center (VRC) at the Long Beach VA Healthcare System. Many of our Veterans shared their concerns about having to navigate from one service to another, often located in different buildings across the campus. Veterans said this often left them feeling lost and frustrated. They suggested a one-stop shop that would assist them with things like gathering documentation, accessing Veteran benefits, and getting help with housing. The VRC is a welcoming place for Veterans to connect with resources, receive support, and get assistance with various needs. Veterans spoke, we listened. Welcome VETERAN RESOURCE CENTER
Emily Rodriguez (District Representative for State Senator Thomas J. Umberg) presents Walt Dannenberg a Certificate of Recognition from the California State Senate.
Our new VRC provides: • Release of Information (ROI)/Medical Records • Virtual Health Resource Center (Telehealth training) • Whole Health • Bene Travel • Patient Advocate Office • Social Work (including HUD/VASH services) • VBA (Vocational Rehabilitation only)
• Veteran Service Organizations • Access to My HealtheVet kiosks
VRC staff are experienced in providing the appropriate resources and support to Veterans. They are available to answer questions and provide guidance to those who need it. The VRC is located inside of Building 165, Room 108, near the “Veteran and Visitor Parking” parking lot. If you would like to grab a bite to eat or do a little shopping, it is conveniently located next to our retail store and cafeteria which has a Starbucks. Hours of operation are Monday through Friday, from 8:00 a.m. to 4:00 p.m. For additional information, email vhalonexperienceoffice@va.gov.
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