Restaurants
o Make sure all the floors are clean and free of debris
o Look around the walls and ceiling to make sure there are no burned out light bulbs or damage or stain
o If the restaurant features flowers or other décor items, make sure they are clean and healthy looking
o Make sure the workstations are well organized and very clean, especially if a guest can see any part of it tidy – cleared of dirty dishes, extra supplies and absolutely no trash or dirty linens o Look at the buffet presentations and make sure the tables and displays are clean, and that there are plenty of plates and serving utensils o Visit or speak to every guest at some point during their meal, either by visiting their table or by greeting them near the buffet – not just during arrival and departure
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