CHANGING FACE THE OF CUSTOMER COMMUNICATIONS THURSDAY 23rd NOVEMBER 2017 Opus Trust Marketing Limited, 133-137 Scudamore Road, Leicester, LE3 1UQ AGENDA
9:30 - 10:00 Arrival and coffee
10:00 - 10:15 yĦĖÄúÓĦÙĦÙĖăĬÓÙōÄŀݶÝòÝĦŁ Technology has shifted the way information can be consumed. Channel choice is now greater than ever. So how does the supply chain keep up? o§ĬòĖăĬÓÙƕÙÝÄÒ"ŀÄ·ĬĦÝĺÄ_ÒŌ·ÄĖƕ_ēĬĝĖĬĝĦU§ĖïÄĦÝúÓ 10:15 - 10:45 KÄŁúăĦÄƔÄïúăĻĻÙÄĖÄŁăĬĖù§ÝòÝĝƗ How innovative technology ensures accountability, in an industry where integrity is everything. yĦÄēÙÄúÓ§ĖƕU§ú§ÓÝúÓÝĖÄ·ĦăĖƕ ăúĝĬùÄĖ§ú½VÄĦĻăĖï··Äĝĝƕr㣧òU§Ýò 10:45 - 11:30 ÝÓÝĦ§òĦĖ§úĝÒăĖù§ĦÝăúÝúĦÙÄĻăĖò½ăÒ·ĬĝĦăùÄĖ·ăùùĬúÝ·§ĦÝăúĝ Introducing new channels to drive customer engagement. See it, hear it, interact with it. KÄÝĦÙħĖƕyĦĖ§ĦÄÓÝ···ăĬúĦÝĖÄ·ĦăĖƕoÝĦúÄŁăĻÄĝyăÒĦĻ§ĖÄ
BREAK
11:45 - 12:30 ăĬĖ"ēÝ·ìăĬĖúÄŁĝĦ§ĖĦĝÙÄĖÄ Integrity is at the heart of everything we do. Get up close and personal
with our high speed multi-format inserter. _ēĬĝĖĬĝĦU§ĖïÄĦÝúÓoĖă½Ĭ·ĦÝăúħù
12:30 - 1:30 MĬú·ÙƕúÄĦĻăĖïÝúÓ§ú½ùÝúÝÄŀÙݶÝĦÝăúĝÙăĻ·§ĝÝúÓoĖÝúĦU§ú§ÓÄùÄúĦƕ _úÄù§ú½ƕ"ƪĝÄĖĺÝ·Äĝƕ7Ł¶ĖݽU§ÝòƕoăĝĦ§òyÄĖĺÝ·Äĝ§ú½ăĖÄ_ēÄĖ§ĦÝăúĝ ăĬĖ·Ù§ú·ÄĦăÄúÓ§ÓÄĻÝĦÙÄŀēÄĖĦĝÒĖăù§·ĖăĝĝĦÙÄăĖÓ§úÝĝ§ĦÝăúƚ 1:30 - 2:30 MăúÓĦÄĖù·ĬĝĦăùÄĖÄúÓ§ÓÄùÄúĦ½Äù§ú½ĝÝúĦÄòòÝÓÄúĦ·Ù§úúÄò·ÙăÝ·Äĝ §ò§ú·ÄÄÒŌ·ÝÄú·ŁĻÝĦÙÄÒÒÄ·ĦÝĺÄúÄĝĝĦ㧷ÙÝÄĺÄĦÙĶÄĝĦ·ăùùĬúÝ·§ĦÝăúĝùÝŀÒăĖŁăĬĖ¶ĬĝÝúÄĝĝƚ A collaborative session to stimulate thinking and fuel your communications channel strategy. 7ăĝĦĽ¶ŁĦÙÄ_ēĬĝĖĬĝĦU§ĖïÄĦÝúÓă§Ė½ăÒÝĖÄ·ĦăĖĝ
2:30 yĬùù§ĖŁ§ú½·òăĝÄ
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