MEMBER VOICES
recommended they visit the FMB website for a list of expert builders who could help.” Many members of the public sought advice on extensions, specifically asking Rich Hawley, Construction Director at Hampton Group in Balsall Common and Sutton Coldfield: “What should I look out for when choosing a contractor; what should I look out for in their quote?” Lack of knowledge Hawley acknowledges that building works can be very complex for homeowners and understands why they are apprehensive about starting a project. “Many people do not have the knowledge to understand everything that is involved,” Hawley says. “Quotes should be clear and the contractor should be on hand to explain to them exactly what is in the quote, why it is required, and give them guidance on their options.” Sadly, this does not always happen, which underscores the value of clients choosing a Master Builder from the FMB. Hawley rightly notes: “Being open and supportive with clients shows you are a true contractor and not here to fob anyone off. “My advice to those at the show, and anyone looking to start with building work, is to go with recommended contractors. Do not accept the first quote you receive and go with a contractor that is there to offer guidance and answer queries. In this industry, the client should feel like there are no silly questions!”
WANT
Above: FMB NI Director Gavin McGuire and FMB Central Director Nicola de Sousa speak with homeowners
TH Developments UK Ltd in Redditch. His thinking was that clients don’t have access to costs when searching online. He says that accurate costing requires a “skilled person to complete the works, and cost it accordingly”. Pete Bird, Director of Pete Bird Property Maintenance in Peterborough, says he had a mixed bag of questions coming his way, with no particular theme standing out. However, he notes that many people who sought out the FMB experts “were looking to build a new home and didnt have a clue where to start”. Bird says FMB members answered questions and offered guidance to attendees at the show on how best to get started and where they should look for information. “Of course, we
Tony Hately
Pete Bird
Members who want to offer their time and expertise at
Rich Hawley
Lewis Curtis
future events where the FMB is in attendance should get in touch with their Hub Director.
19
Master Builder
www.fmb.org.uk
Made with FlippingBook flipbook maker