JA Chick-fil-A Discovery Center - BizBrief - FY23

Chick-fil-A JA Finance Park Times ……………………….

What is a Quick-Service Restaurant (QSR)? QSRs, like Chick-fil-A, are known for providing fast quality food to customers. Many quick-service restaurants have a table dining area, Drive-Thru windows, and some offer additional services such as catering and online ordering. The industry is steadily growing, and new innovations include healthier menu items, family meal bundles, curbside and home delivery. QSR Fun Facts: • QSRs earned nearly $863 Billion in 2019. • QSRs represent nearly 72% of all sales within the entire restaurant industry. • Over 1,000 schools and 30,000 students participate in Chick-fil-A Leader Academy, which focuses on creating future business leaders, sponsored by Chick-fil-A Operators. • Over the last 20 years, Chick-fil-A has given over $112 Million in scholarships to more than 67,000 Team Members.

The Chick-fil-A ® Way Joining the Chick-fil-A team means much more than just working at a quick-service restaurant. It’s like joining an extended family. At Chick-fil-A restaurants, Team Members are treated with honor, dignity and respect just like guests. Chick-fil-A Operators are selected because of their commitment to customer service, and they expect their Team Members to go above and beyond to deliver exceptional customer service, too. Team Members should consider it their pleasure to be able to put a smile on guests faces, much like Chick-fil-A’s founder Truett Cathy did when he created the first Chick-fil-A restaurant. Instead of “You’re welcome” when guests say thanks, Chick-fil-A Team Members are expected to say, “My pleasure.” This, along with other unique efforts, are the reason why Chick-fil-A, based in Atlanta, GA, wins titles like Consumer Report ’s prestigious “Top Chicken Chain." Since 1973, Chick-fil-A has helped over 67,000 Team Members achieve their educational dreams through a total of $112 million in scholarships. Did you know that in addition to serving quality, fresh food, Chick-fil-A is committed to serving the communities where they are located? As a Chick-fil-A Team Member, making connections with guests, community leaders and organizations is an important part of the job. Chick-fil-A restaurants aim to use those key relationships to better serve their communities while having a positive influence. Whether it is providing food for a local race, hosting a family fun night, or volunteering at a community charity event, Chick-fil-A cares about the people and community it serves.

Chick-fil-A Job Opportunities:

• Operator/Owner • Team Member • Restaurant Marketing Director • Operations Director • Talent Director • Financial Director

……………………….………….………….……………… For more information on the Chick-fil-A Story, visit www.chick-fil-a.com

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