PRODUCT SUPPORT
RESEARCH & DEVELOPMENT Award winning in-house R&D team & purpose built testing facility
With a dedicated Product Support Manager on hand, Rapid-EPS can arrange site visits to discuss and agree bespoke solutions for a variety of needs.
Site demonstrations and site-based training can be carried out with the help of our well-equipped demonstration van. The demonstration van allows Rapid-EPS to bring important equipment and product knowledge to the user, and allows for some levels of introductory training to be delivered at site.
With a wealth of expertise in manufacturing fall protection for the Concrete Frame, Steel Frame and Timber Frame industries, all products designed and manufactured by Rapid-EPS are tested in accordance with the most up to date industy standards. All of the technical department are Rapid-EPS & EPF industry trained and approved to ensure they have full understanding of how and where the product is going to be used. The R&D team works closely with the sales team as the direct link to the customer. Every customer has different needs, so internal communication across the company is of crucial importance. The R&D Department also focus on midterm proactive development and long term research. This includes quality improvement, operational efficiency, and analysing every stage of production to ensure the business is keeping up with demand and high standards expected from its worldwide clients.
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