EE 7 - Impact of Personality Traits and Behaviours

IMPACT OF PERSONALITY TRAITS AND BEHAVIOURS ON BUSINESS SUCCESS

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NIKET KARAJAGI Founder Director

Certified Coach, MBTI Practitioner, International Saville Accreditation and Certified in ‘Design Thinking for Innovation’ by University of Virginia

Cognitive ability is the capacity to learn, reason, problem solve, plan, think abstractly and comprehend complex ideas

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CARROL'S THREE-STRATUM THEORY

General cognitive ability

G

Broad abilities

Gf

Gc

Gy

Gv

Gu

Gr

Gs

Gt

Highly specific abilities

f1 f3

c1 c3

y1 y3

v1 v3

u1 u3

r1 r3

s1 s3

t1 t3

f2

c2

y2

v2

u2

r2

s2

t2

Source: Arvey ET AL., 1995

PERSONALITY

Personality is our unique and relatively stable patterns of behaviour, thoughts and emotions - Funder, 2012

Personality refers to individual differences in characteristic patterns of thinking, feeling and behaving - American Psychological Association

CORRELATION OF different assessment types with job performance

0.6

0.5

0.4

0.3

0.2

0.1

0

General mental ability (g)

Unstructured employment interview

Reference checks

Years of job experience

Years of education

Age

Source: University of Western Australia

EFFECTIVENESS AT WORK

Skill sets

Traits

Personality

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POSITIONS OF THE PREFERENCES IN MBTI Personality: For Carl Jung, there were four functions that, when combined with one of his two attitudes, formed the eight different personality types

E - I

S - N

T - F

J - P

Attitudes

Perceiving functions Sensing or intuition

Judging functions

Attitudes

Extraversion or introversion

Thinking or feeling

Judging or perceiving

Source: MBTI Manual, CPP

MBTI occupational trends of the 16 types

ISTJ Does what is to be done

ISFJ Helper

INFJ Inspiring

INTJ Result oriented

ISTP Analytical

ISFP Service oriented

INFP Holds high beliefs and values

INTP Analytically solves problems

ESTP Action oriented

ESFP Enthusiastic and practical

ENFP Helps others to grow

ENTP Looks for challenges

ESTJ Logical and result oriented

ESFJ Social worker

ENFJ Influencer

ENTJ Analytical planner

Source: From Introduction to Type and Careers by A.L. hammer, 1993, Mountain View, CA: CPP, Inc

PREDICTIVE INDICATOR

Performance enhancers (Culture, job and environment)

Individual motives

Work competency

Individual talents

Performance inhibitors (Culture, job and environment)

Source: Saville Assessment, Willis Towers Watson

TRAITS

Habitual patterns of behaviour, temperament and emotion

Thought

Influence

Sociable Interactive; engaging; self-promoting

Evaluative Analytical; factual; rational

Impactful Convincing; articulate; challenging

Investigative Learning oriented; practically minded; insightful

Assertive Purposeful; directing; empowering

Imaginative Inventive; abstract; strategic

Source: Saville Assessment, Willis Towers Watson

TRAITS

Adaptability

Delivery

Resilient Self-assured; composed; resolving

Conscientious Reliable; meticulous; conforming

Flexible Positive; change oriented; Receptive

Structured Organised; principled; activity oriented

Supportive Attentive; involving; accepting

Driven Dynamic; Enterprising; Striving

Source: Saville Assessment, Willis Towers Watson

GOLDBERG'S – "BIG FIVE" personality dimensions

Extroversion

Agreeableness

Conscientiousness

Neuroticism

Openness

PERSONALITY AND TRAIT MATRIX

Good performance Best performance

Develop and train

Problem zone

Fit

No fit

PERSONALITY

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BUSINESS SUCCESS

(Capability, Chance) = Performance

Performance is more of focus on process drivers than the process outcome

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