2025-2026 Head Start Parent Guide (ENGLISH)

ESC19 HEAD START - Administrative Offices (Multi Purpose Center) 11670 CHITO SAMANIEGO DR., EL PASO, TX 79936 (915) 790 - 4600 / WWW.ESC19HS.NET

VISITORS All visitors/parents entering our Head Start Centers must go directly to the front office. Center Staff will help you with the sign in process. To ensure the safety of children, the Head Start Program requires all staff, volunteers, and contractors to have a Criminal Background History clearance to be on site. PEST MANAGEMENT PROGRAM As part of our commitment to provide your child with a safe, pest-free learning environment, ESC19 Head Start may periodically apply pesticides to help manage insects, weeds or pathogens. Pesticide applications are part of our integrated pest management program, which relies largely on non-chemical forms of pest control. Pesticide application on Head Start property are made only by trained and licensed technicians. PERSONAL ITEMS Due to child’s safety, children must always wear closed-toe shoes, and no sandals are permitted. Children should not bring toys, money, jewelry, or valuable items to the Head Start Centers. The Head Start Program will not be responsible for any lost, misplaced, broken or stolen items. INSECT REPELLENT AND SUNSCREEN No insect repellent or sunscreen will be applied to children at any time. WEATHER All Head Start Centers have a plan in place to assure children are protected during hot and cold weather; the “Weather Guidelines Chart for Children” is followed and posted in the classrooms.

The ESC19 Head Start Program is committed to providing quality services to the children and families. Head Start program policies and procedures are available for parents upon request. If you have any questions regarding our services, please feel free to call your respective center. HOURS OF OPERATION FOR HEAD START CENTERS Head Start Centers are open Monday-Friday, from 7:30 a.m. - 4:30 p.m. Children who attend the AM./P.M. or Full Day session must follow their designated time at their Head Start Center. In order for children to benefit from a day of instruction, children must arrive and be picked up on time. Parents will have a grace period of 10 minutes after arrival and departure. For your child’s safety, a parent must take the child to the designated area and assure to sign in and out upon arrival and departure using the Children’s Sign In and Out Log in classroom. Please notify the Center Clerk or Family Service Worker (FSW), if there is a change in address, emergency contacts or relevant information to the child’s or family’s wellbeing. Children are released only to authorized individuals that are listed on the Emergency Card. Authorized individuals must be at least 16 years of age, and have a valid Photo ID. All Head Start Staff are required to verify the identity of a person to whom they release a child. HEAD START CENTER OPEN DOOR POLICY Managers have an Open-Door Policy. We encourage you to take the opportunity to talk to and/or resolve any concerns or suggestions. Any changes to Program Policies and Procedures will be communicated through center newsletters, parent notices, parent meetings, or individual parent conferences. *Policies and procedures are available upon parent’s request.

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