5.2 Role of the Municipality in Service Delivery
Table 5-1 provides a general model of recreation service delivery, categorized as three primary approaches: sole provision by the municipality, municipal collaboration with other parties, and sole provision by the commercial sector. In the first instance, the municipality is a direct service provider. In collaborating with other agencies and organizations, it becomes an indirect service provider by assuming an enabling/ supporting role.
The Town of Tillsonburg is engaged in both direct and indirect roles in service delivery. In direct provision, the Town works autonomously in delivering services to the community. Facilities fully owned and operated by the Town (e.g., Community Centre), and services provided by Town staff (e.g., swim instruction, museum programs, etc.) are examples of this category.
Table 5-1: General model of recreation service delivery
Sector
Municipal
Private
municipal provision
commercial sector provision
Role
collaborative provision
Municipal Role
direct
indirect
none
municipality works autonomously
commercial sector works autonomously
Method
service agreements
partnerships
municipality and another public, not for profit, or commercial sector party provide services through corporate partnerships for joint development, joint operating, etc.
municipality works with other party(ies) to deliver services to the community using public facilities/spaces through agreements such as program contracts, leases, licenses, MOUs, etc.
Method description
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Town of Tillsonburg | DRAFT Parks and Recreation Master Plan
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