5.7 Service Planning and Evaluation
5.7.1 Process and Information Requirements
The overarching goal of planning, monitoring and evaluating recreation, culture and parks services is to contribute to informed decision-making.
The process works to distinguish between community ‘needs’ and ‘wants’, to respond to ‘needs’ in the most judicious way, and to monitor the success of the response. The overall process is illustrated in Figure 5-1.
Verify community service needs/ demands
Determine those to address according to service delivery method and pricing framework
Incorporate results in subsequent planning activities
Monitor and evaluate to determine success of response
For collaborative work, engage organizations to participate
Design program/ service response by area (parks trails, facilities, programs)
Budget and implement action(s)
Figure 5-1: Planning and evaluation process
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Town of Tillsonburg | DRAFT Parks and Recreation Master Plan
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